Designing a positive UX requires manufacturers to integrate products into broader ecosystems, balancing user and manufacturer perspectives and iterating based on behavioral data.
Beyond the product: UX for ecosystems
read more
Back to team page
Kaitlin Carter
Senior UX Researcher
Kaitlin (known to many by their nickname Indy) approaches every project with the multidisciplinary lens of 5+ years of experience in both human factors and UX. Their passion lies in human factors studies, ranging from complex drug delivery systems to software as medical device (SaMD). Their research background in linguistic and business anthropology offers clients insight from various industries that can be applied to every research question. Kaitlin has a BA in Cultural Anthropology and an MA in Business and Organizational Anthropology from Wayne State University.
Bold facts
Learn more about
Kaitlin
Something unique about you summed up in one sentence
I love understanding the unique and cool things about humans: language, diet, death, and everything in between!
Your favorite part of working at Bold Insight
I love the collaborative and supportive, but hardworking, environment. We excel because we support each other and make sure we are the best versions of ourselves.
Do you have a long-term personal or professional goal you'd like to share?
Professionally: being my best, most confident self. Personally: mastering headstands and handstands.
How long have you been in the UX field?
5 years.
You cannot start the day without doing this...
Having a deep conversation with my cats.
Your favorite city in the world is...and why?
Detroit: it has the amenities of a big city with the elbow room and coziness of a rust-belt city. It is gritty, united, unique, and has the best food scene in my opinion.
Your ultimate celebrity dinner party guest list would include:
John and Hank Green, Allie Ward, and Julien Solomita.
Any other facts to share?
I love to eat bugs, and for good reasons! I also love to go thrifting and vintage shopping.
Read Kaitlin's bold insights
Read our team’s latest bold insights
Boost in-vehicle user satisfaction with UX research and a dual-track development approach
Integrate UX research with a dual-track development approach to better align with user needs and ensure your automotive product launches are successful and user-centered.
Diversity in research and why it matters: Exploring Black maternal mortality rates
Explore the critical issue of Black maternal health disparities in the US, uncovering systemic biases and historical injustices. Discover how UX researchers can foster inclusive practices and ethical research to drive meaningful change.
How superior UX transforms automotive brand perception and loyalty
In the evolving automotive industry, recent studies highlight that high-quality user experiences significantly enhance customer advocacy and brand loyalty, surpassing the influence of pre-existing brand perceptions. Learn more about tools that quickly empower confident UX design decisions.