The first step when developing AI is to understand the user need; but just as critical, is knowing the context in which the data is being collected.
The critical component missing from AI technology
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Katie Leyden
Director
Katie’s background in human-centered design, cultural analysis, and business positions her as both a creative and strategic thinker. She brings a cross-disciplinary understanding to ethnographic research and business analysis and has focused on various sectors including technology, e-commerce, entrepreneurship, and housing. She is driven by the desire to understand why people think the way they do and to find solutions for the everyday inconveniences. Katie graduated with a BA from the University of Notre Dame in American Studies with minors in Business Economics and Collaborative Innovation.
Bold facts
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Katie
Something unique about you summed up in one sentence:
If the UV is above a 4, you’ll find me outside no matter what the temperature is.
Your favorite part of working at Bold Insight
The welcoming nature of the Bold Insight team and the constant AHA moments during research when someone explains why they think a certain way about something.
In your spare time (or if you had spare time), you would absolutely do this:
Become a certified yoga instructor.
Your favorite city in the world is...and why?
London, hands down! I spent a semester abroad living, learning, and interning in Central London and I can’t wait to go back.
You cannot start the day without doing this:
Putting oat milk in my smoothie and coffee.
Your ultimate celebrity dinner party guest list would include:
The creators of The Office. It would be spit take central! Note to self: don’t wear white.
Long-term personal or professional goal?
I really want to live in London for a few years… I can’t hold onto studying abroad for too much longer!
Any other facts to share?
I wrote my senior thesis in the middle of the nationwide quarantine and used the walls of my childhood basement for white boarding.
Read Katie's bold insights
- Bold Insight joins panel with Microsoft, IBM, and Dropbox at CRUX by User Interviews
- So you want to run a diary study: Five steps to successfully onboard participants
- Bold Insight and MedRythms co-publish article on validation study to improve walking for chronic stroke population
- 3 tips to successfully onboard in a remote environment
Read our team’s latest bold insights
Three things to improve acceptance of AI
To truly deliver on the promise of AI, developers need to keep the end users in mind. By integrating three components of context, interaction, and trust, AI can be the runaway success that futurists predict it will be.
Recruiting methods and study logistics for human factors and user research
A stronger recruiting strategy that includes relationships with patient support groups and clinical treatment centers can provide better access to difficult-to-reach patient populations. Being intentional about how you plan the logistics of your human factors and user research can mitigate risks to validity introduced by biases.
Singularity and the potential impact on UX design principles
If we are approaching a rapid technology shift as some experts predict, core UX design principles will have to be redefined to adapt to radically different interaction models.