Manufacturers building an ecosystem of devices and services should design for both a separate, personalized experience and household or shared experience.
Am I satisfied or stuck? The impact of ecosystems on household users
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Stephanie Wiltman
PhD
Senior UX Researcher
Stephanie has a unique interdisciplinary research background in biomechanics, behavioral psychology, and medical grade plastics. She also has variety of experience in imaging and spectroscopy devices. To each project Stephanie brings the integration of engineering and behavioral psychology to explore creative product insights and improve quality of life. She has published peer reviewed research and presented at national and international conferences. Stephanie has a PhD in Bioengineering from the University of Pittsburgh and a BS in Materials Science and Engineering and a BS in Psychology from Virginia Tech.
Bold facts
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Stephanie
Something unique about you summed up in one sentence
I always try to find the good in every person and every situation.
Your favorite part of working at Bold Insight
The people are incredibly welcoming there’s always something new to learn!
In your spare time (or if you had spare time), you would absolutely do this:
Open up a shelter/foster home for stray dogs—especially “Bully” breeds.
Long-term personal or professional goal?
I would love to sort all our really old family photos and track our family’s genealogy.
You cannot start the day without doing this:
Getting active. Running, lifting weights, or rock climbing.
Your ultimate celebrity dinner party guest list would include:
This is hard. Audrey Hepburn because of all her social work (and I’m pretty sure she was a spy during the war), Dave Chappelle (he’s a great thinker, and funny, too!), Michelle Obama (just finished her book and it was amazing), and Benjamin Franklin (one of the founding fathers, inventor, and also had really great taste in wine).
Your favorite city in the world is...and why?
Pittsburgh. I grew up there. It’s a fantastic sports town, and nowhere else do french fries come standard on a salad.
Any other facts to share?
I once went swimming in an extinct volcano in Nicaragua during a service trip!
Read Stephanie's bold insights
- Bold Insight presents with ICU Medical, Stryker, Genentech, and AbbVie at the HFES Healthcare Symposium
- Bold Insight and Eli Lilly and Company co-publish journal article on novel assessment tool to enhance medical device usability
- Integrating AI with care: FDA reveals focus areas for forthcoming guidance on AI products
- Bold Insight to launch AI research project at the 2024 HFES Health Care Symposium
- Bold Insight to present on IFU design, digital telemetry, and other human factors topics at HFES Healthcare Symposium
- Bold Insight to present on global medical device testing, in-person research logistics during COVID at HFES Health Care Symposium
Read our team’s latest bold insights
UX and Brand: Delivering on the promise of experience strategy
Bold Insight and The Office of Experience partner to deliver outstanding user experiences.
When designing an experience, are you really thinking about the customer first?
While every organization has constraints to consider when designing experiences for customers or users, designing the ideal customer experience is completely possible within those constraints. Begin by identifying the experience you want your customer to have and work “backward” from there.
UX project logistics: choosing the right vendors for project success
Selecting the correct vendors to support your UX project is critical to success. From facilities to recruiting, knowing the right questions to ask, budget constraints, and client needs and expectations will make the selection process smooth and painless.