A pharmaceutical manufacturer was interested in obtaining empirical data and user feedback regarding the usability of a medication delivery system, including the devices, labeling, and IFU.
Conduct global ethnography of hospital laboratory workflows
A healthcare company wanted to identify existing workflows of their laboratory equipment across global markets and determine opportunities for usability improvement.
Assess usability of large volume autoinjector platform concept
A pharmaceutical manufacturer was interested in collecting data to inform the development of a large-volume autoinjector and its accompanying IFU and labeling.
Assess safety and usability of an autoinjector
A pharmaceutical manufacturer required a validation study to determine if an autoinjector and its related materials were safe and effective.
Apply mixed methods approach to explore user experiences and market trends in remote healthcare
A wearable technology company wanted to understand the current telehealth landscape in hopes of identifying unexpected insights about the future of telehealth, particularly in the age of COVID-19.
Evaluating the usability of a digital therapy app designed to treat mental health disorders such as depression
A pharmaceutical company asked us to test the design preferences and usability of a mobile application designed as a 6-week treatment program to help patients manage their depression
Evaluating the usability of a hematology analyzer to improve lab technician workflows
A medical device manufacturer asked us to evaluate the use of their hematology analyzers in different settings and identify opportunities for improvement.
Improve usability of home monitoring system for patients with implanted pacemakers and defibrillators
A medical device manufacturer asked us to evaluate the usability of a home monitoring device for individuals with pacemakers and defibrillators and explore ways to improve the product according to...
Improve usability of home monitoring system for patients with implanted pacemakers and defibrillators
A medical device manufacturer asked us to evaluate the usability of a home monitoring device for individuals with pacemakers and defibrillators and explore ways to improve the product according to...
Refine iterative design process to improve pharmaceutical instructions for use (IFU)
A pharmaceutical company needed to evaluate the effectiveness of their instructions for use for a new product.
Explore improvements and opportunities for next-gen injection device development
A pharmaceutical manufacturer was exploring next generation improvements for currently available medication to treat osteoarthritis in the knee.
Assess usability of connected medical system app with pediatric population
A pharmaceutical manufacturer wanted to use an existing connected system mobile app with a pediatric population.
Gauge acceptability of new drug formulation and device
A pharmaceutical manufacturer was simultaneously developing a liquid formulation for a drug (currently only available as a pill), as well as a new delivery device to administer this liquid...
Assess usability of HCP portal and provide recommendations for new mobile app integration
A pharmaceutical manufacturer wanted to improve the usability and usefulness of an existing HCP portal for a desktop and design a new mobile app version of the portal.
Evaluate utilization of mobile health record app
An innovative healthcare solutions company sought to test the usability of their electronic health record (EHR) mobile application.
Improve usability and messaging of news website and mobile app
A global biotechnology company wanted to assess the usefulness and usability of its informational website designed for clinicians.
Assess connected medical system usability and integration
A pharmaceutical manufacturer is developing an updated version of an existing, in-market system to help patients with medication adherence. As a connected medical system, both the existing product...
Evaluate risk of redesigned surgical equipment
A medical manufacturer had US-approved surgical equipment, but the current design was not working for some international markets.
Human factors training course designed for FDA
The FDA reached out to the Human Factors and Ergonomics Society (HFES) to assemble a team of experts to provide a training course for the Division of Medication Error Prevention and Analysis (DMEPA)...
Human factors training course designed for medical device team
A global medical device manufacturer wanted to promote internal awareness of and appreciation for best practices in the application of human factors engineering to medical device development.
Assess safe and effective surgical mesh implantation procedure and packaging
A manufacturer of surgical products had developed a new surgical mesh that provided various advancements in clinical outcomes, but also came with necessary adjustments to implantation procedure.
Identify customer journey for connected wearable medication delivery system
A pharmaceutical manufacturer sought to explore the ideal customer journey for a new connected wearable medication delivery system.
Assess safe and effective use of pediatric medical injection kit
A pharmaceutical company required a validation study to determine if the preparation and administration of an injection kit requiring the reconstitution of a pediatric medication was safe and...
Refine packaging design to mitigate clinical workflow risk
A manufacturer of surgical and delivery devices needed to better understand use cases around the deployment of their crash cart products in typical clinical environments.
Improve usability and safety of wearable pump for Type 2 Diabetes patients
A medical device manufacturer sought to evaluate the usability and safety of the patch pump and training with potential patients and healthcare providers.
Identify risks of pharmacy package design
A pharmaceutical manufacturer wanted to eliminate selection errors due to similar packaging.
Design research program for new drug delivery system
This multi-study program of research used a combination of early iterative design studies and later formative studies to refine all elements of the drug delivery system.
Understand diabetes patient use and management with connected devices
A pharmaceutical company sought to understand how people with diabetes use technology to manage their disease.
Evaluate design of new infusion pump carrying accessory
A pharmaceutical manufacturer sought to improve the design and usability of a currently available pump carrying accessory.
Identify infusion pump training requirements for new user population
A pharmaceutical company planned to make an existing infusion pump available to a new patient population.
Evaluate desirability of digital therapy concept
A pharmaceutical company wanted to understand if potential functionalities of a digital therapy met user needs.
Evaluate acceptability of dental device cleaning procedure and instructional materials
A manufacturer of personal care products sought to assess the ability of users to follow cleaning and disinfection protocols in a clinical setting.
Improve usability of mobile app for MS patients
A developer of digital health self-assessment tools sought usability testing for an innovative smartphone app designed to help healthcare professionals and patients better understand MS.
Identify speech detection algorithms through voice sampling for global healthcare solutions
A global healthcare company sought to improve speech detection algorithms used by health care professionals (HCPs) to access patient information.
Improve usability and identify behavioral use of mobile app for at-risk patients
A pharmaceutical company needed to test usability of an app for patients facing a serious medical condition.
Refine iterative design process to improve pharmaceutical instructions for use (IFU)
A pharmaceutical company needed to evaluate the effectiveness of their instructions for use for a new product.
Improve usability and identify behavioral use of mobile app for at-risk patients
A pharmaceutical company needed to test usability of an app for patients facing a serious medical condition.
Identify speech detection algorithms through voice sampling for global healthcare solutions
A global healthcare company sought to improve speech detection algorithms used by health care professionals (HCPs) to access patient information.
Improve usability of mobile app for MS patients
A developer of digital health self-assessment tools sought usability testing for an innovative smartphone app designed to help healthcare professionals and patients better understand MS.
Evaluate desirability of digital therapy concept
A pharmaceutical company wanted to understand if potential functionalities of a digital therapy met user needs.
Evaluate acceptability of dental device cleaning procedure and instructional materials
A manufacturer of personal care products sought to assess the ability of users to follow cleaning and disinfection protocols in a clinical setting.
Identify infusion pump training requirements for new user population
A pharmaceutical company planned to make an existing infusion pump available to a new patient population.
Evaluate design of new infusion pump carrying accessory
A pharmaceutical manufacturer sought to improve the design and usability of a currently available pump carrying accessory.
Understand diabetes patient use and management with connected devices
A pharmaceutical company sought to understand how people with diabetes use technology to manage their disease.
Design research program for new drug delivery system
This multi-study program of research used a combination of early iterative design studies and later formative studies to refine all elements of the drug delivery system.
Identify risks of pharmacy package design
A pharmaceutical manufacturer wanted to eliminate selection errors due to similar packaging.
Improve usability and safety of wearable pump for Type 2 Diabetes patients
A medical device manufacturer sought to evaluate the usability and safety of the patch pump and training with potential patients and healthcare providers.
Identify customer journey for connected wearable medication delivery system
A pharmaceutical manufacturer sought to explore the ideal customer journey for a new connected wearable medication delivery system.
Assess safe and effective use of pediatric medical injection kit
A pharmaceutical company required a validation study to determine if the preparation and administration of an injection kit requiring the reconstitution of a pediatric medication was safe and...
Refine packaging design to mitigate clinical workflow risk
A manufacturer of surgical and delivery devices needed to better understand use cases around the deployment of their crash cart products in typical clinical environments.
Assess safe and effective surgical mesh implantation procedure and packaging
A manufacturer of surgical products had developed a new surgical mesh that provided various advancements in clinical outcomes, but also came with necessary adjustments to implantation procedure.
Human factors training course designed for medical device team
A global medical device manufacturer wanted to promote internal awareness of and appreciation for best practices in the application of human factors engineering to medical device development.
Human factors training course designed for FDA
The FDA reached out to the Human Factors and Ergonomics Society (HFES) to assemble a team of experts to provide a training course for the Division of Medication Error Prevention and Analysis (DMEPA)...
Evaluate risk of redesigned surgical equipment
A medical manufacturer had US-approved surgical equipment, but the current design was not working for some international markets.
Assess connected medical system usability and integration
A pharmaceutical manufacturer is developing an updated version of an existing, in-market system to help patients with medication adherence. As a connected medical system, both the existing product...
Improve usability and messaging of news website and mobile app
A global biotechnology company wanted to assess the usefulness and usability of its informational website designed for clinicians.
Evaluate utilization of mobile health record app
An innovative healthcare solutions company sought to test the usability of their electronic health record (EHR) mobile application.
Assess usability of HCP portal and provide recommendations for new mobile app integration
A pharmaceutical manufacturer wanted to improve the usability and usefulness of an existing HCP portal for a desktop and design a new mobile app version of the portal.
Gauge acceptability of new drug formulation and device
A pharmaceutical manufacturer was simultaneously developing a liquid formulation for a drug (currently only available as a pill), as well as a new delivery device to administer this liquid...
Explore improvements and opportunities for next-gen injection device development
A pharmaceutical manufacturer was exploring next generation improvements for currently available medication to treat osteoarthritis in the knee.
Assess usability of connected medical system app with pediatric population
A pharmaceutical manufacturer wanted to use an existing connected system mobile app with a pediatric population.
Assess feasibility of multi-fixed dose device for the treatment of Type 2 diabetes
A pharmaceutical manufacturer was interested in obtaining empirical data and user feedback regarding the usability of a medication delivery system, including the devices, labeling, and IFU.
Conduct global ethnography of hospital laboratory workflows
A healthcare company wanted to identify existing workflows of their laboratory equipment across global markets and determine opportunities for usability improvement.
Assess usability of large volume autoinjector platform concept
A pharmaceutical manufacturer was interested in collecting data to inform the development of a large-volume autoinjector and its accompanying IFU and labeling.
Assess safety and usability of an autoinjector
A pharmaceutical manufacturer required a validation study to determine if an autoinjector and its related materials were safe and effective.
Apply mixed methods approach to explore user experiences and market trends in remote healthcare
A wearable technology company wanted to understand the current telehealth landscape in hopes of identifying unexpected insights about the future of telehealth, particularly in the age of COVID-19.
Evaluating the usability of a digital therapy app designed to treat mental health disorders such as depression
A pharmaceutical company asked us to test the design preferences and usability of a mobile application designed as a 6-week treatment program to help patients manage their depression
Evaluating the usability of a hematology analyzer to improve lab technician workflows
A medical device manufacturer asked us to evaluate the use of their hematology analyzers in different settings and identify opportunities for improvement.
Improve usability of home monitoring system for patients with implanted pacemakers and defibrillators
A medical device manufacturer asked us to evaluate the usability of a home monitoring device for individuals with pacemakers and defibrillators and explore ways to improve the product according to user needs and preferences.
Improve usability of home monitoring system for patients with implanted pacemakers and defibrillators
A medical device manufacturer asked us to evaluate the usability of a home monitoring device for individuals with pacemakers and defibrillators and explore ways to improve the product according to user needs and preferences.
Refine iterative design process to improve pharmaceutical instructions for use (IFU)
A pharmaceutical company needed to evaluate the effectiveness of their instructions for use for a new product.
Explore improvements and opportunities for next-gen injection device development
A pharmaceutical manufacturer was exploring next generation improvements for currently available medication to treat osteoarthritis in the knee.
Assess usability of connected medical system app with pediatric population
A pharmaceutical manufacturer wanted to use an existing connected system mobile app with a pediatric population.
Gauge acceptability of new drug formulation and device
A pharmaceutical manufacturer was simultaneously developing a liquid formulation for a drug (currently only available as a pill), as well as a new delivery device to administer this liquid formulation.
Assess usability of HCP portal and provide recommendations for new mobile app integration
A pharmaceutical manufacturer wanted to improve the usability and usefulness of an existing HCP portal for a desktop and design a new mobile app version of the portal.
Evaluate utilization of mobile health record app
An innovative healthcare solutions company sought to test the usability of their electronic health record (EHR) mobile application.
Improve usability and messaging of news website and mobile app
A global biotechnology company wanted to assess the usefulness and usability of its informational website designed for clinicians.
Assess connected medical system usability and integration
A pharmaceutical manufacturer is developing an updated version of an existing, in-market system to help patients with medication adherence. As a connected medical system, both the existing product and new product have an accompanying mobile application.
Evaluate risk of redesigned surgical equipment
A medical manufacturer had US-approved surgical equipment, but the current design was not working for some international markets.
Human factors training course designed for FDA
The FDA reached out to the Human Factors and Ergonomics Society (HFES) to assemble a team of experts to provide a training course for the Division of Medication Error Prevention and Analysis (DMEPA) from the Center for Drug Evaluation and Research (CDER).
Human factors training course designed for medical device team
A global medical device manufacturer wanted to promote internal awareness of and appreciation for best practices in the application of human factors engineering to medical device development.
Assess safe and effective surgical mesh implantation procedure and packaging
A manufacturer of surgical products had developed a new surgical mesh that provided various advancements in clinical outcomes, but also came with necessary adjustments to implantation procedure.
Identify customer journey for connected wearable medication delivery system
A pharmaceutical manufacturer sought to explore the ideal customer journey for a new connected wearable medication delivery system.
Assess safe and effective use of pediatric medical injection kit
A pharmaceutical company required a validation study to determine if the preparation and administration of an injection kit requiring the reconstitution of a pediatric medication was safe and effective.
Refine packaging design to mitigate clinical workflow risk
A manufacturer of surgical and delivery devices needed to better understand use cases around the deployment of their crash cart products in typical clinical environments.
Improve usability and safety of wearable pump for Type 2 Diabetes patients
A medical device manufacturer sought to evaluate the usability and safety of the patch pump and training with potential patients and healthcare providers.
Identify risks of pharmacy package design
A pharmaceutical manufacturer wanted to eliminate selection errors due to similar packaging.
Design research program for new drug delivery system
This multi-study program of research used a combination of early iterative design studies and later formative studies to refine all elements of the drug delivery system.
Understand diabetes patient use and management with connected devices
A pharmaceutical company sought to understand how people with diabetes use technology to manage their disease.
Evaluate design of new infusion pump carrying accessory
A pharmaceutical manufacturer sought to improve the design and usability of a currently available pump carrying accessory.
Identify infusion pump training requirements for new user population
A pharmaceutical company planned to make an existing infusion pump available to a new patient population.
Evaluate desirability of digital therapy concept
A pharmaceutical company wanted to understand if potential functionalities of a digital therapy met user needs.
Evaluate acceptability of dental device cleaning procedure and instructional materials
A manufacturer of personal care products sought to assess the ability of users to follow cleaning and disinfection protocols in a clinical setting.
Improve usability of mobile app for MS patients
A developer of digital health self-assessment tools sought usability testing for an innovative smartphone app designed to help healthcare professionals and patients better understand MS.
Identify speech detection algorithms through voice sampling for global healthcare solutions
A global healthcare company sought to improve speech detection algorithms used by health care professionals (HCPs) to access patient information.
Improve usability and identify behavioral use of mobile app for at-risk patients
A pharmaceutical company needed to test usability of an app for patients facing a serious medical condition.
Refine iterative design process to improve pharmaceutical instructions for use (IFU)
A pharmaceutical company needed to evaluate the effectiveness of their instructions for use for a new product.
Improve usability and identify behavioral use of mobile app for at-risk patients
A pharmaceutical company needed to test usability of an app for patients facing a serious medical condition.
Identify speech detection algorithms through voice sampling for global healthcare solutions
A global healthcare company sought to improve speech detection algorithms used by health care professionals (HCPs) to access patient information.
Improve usability of mobile app for MS patients
A developer of digital health self-assessment tools sought usability testing for an innovative smartphone app designed to help healthcare professionals and patients better understand MS.
Evaluate desirability of digital therapy concept
A pharmaceutical company wanted to understand if potential functionalities of a digital therapy met user needs.
Evaluate acceptability of dental device cleaning procedure and instructional materials
A manufacturer of personal care products sought to assess the ability of users to follow cleaning and disinfection protocols in a clinical setting.
Identify infusion pump training requirements for new user population
A pharmaceutical company planned to make an existing infusion pump available to a new patient population.
Evaluate design of new infusion pump carrying accessory
A pharmaceutical manufacturer sought to improve the design and usability of a currently available pump carrying accessory.
Understand diabetes patient use and management with connected devices
A pharmaceutical company sought to understand how people with diabetes use technology to manage their disease.
Design research program for new drug delivery system
This multi-study program of research used a combination of early iterative design studies and later formative studies to refine all elements of the drug delivery system.
Identify risks of pharmacy package design
A pharmaceutical manufacturer wanted to eliminate selection errors due to similar packaging.
Improve usability and safety of wearable pump for Type 2 Diabetes patients
A medical device manufacturer sought to evaluate the usability and safety of the patch pump and training with potential patients and healthcare providers.
Identify customer journey for connected wearable medication delivery system
A pharmaceutical manufacturer sought to explore the ideal customer journey for a new connected wearable medication delivery system.
Assess safe and effective use of pediatric medical injection kit
A pharmaceutical company required a validation study to determine if the preparation and administration of an injection kit requiring the reconstitution of a pediatric medication was safe and effective.
Refine packaging design to mitigate clinical workflow risk
A manufacturer of surgical and delivery devices needed to better understand use cases around the deployment of their crash cart products in typical clinical environments.
Assess safe and effective surgical mesh implantation procedure and packaging
A manufacturer of surgical products had developed a new surgical mesh that provided various advancements in clinical outcomes, but also came with necessary adjustments to implantation procedure.
Human factors training course designed for medical device team
A global medical device manufacturer wanted to promote internal awareness of and appreciation for best practices in the application of human factors engineering to medical device development.
Human factors training course designed for FDA
The FDA reached out to the Human Factors and Ergonomics Society (HFES) to assemble a team of experts to provide a training course for the Division of Medication Error Prevention and Analysis (DMEPA) from the Center for Drug Evaluation and Research (CDER).
Evaluate risk of redesigned surgical equipment
A medical manufacturer had US-approved surgical equipment, but the current design was not working for some international markets.
Assess connected medical system usability and integration
A pharmaceutical manufacturer is developing an updated version of an existing, in-market system to help patients with medication adherence. As a connected medical system, both the existing product and new product have an accompanying mobile application.
Improve usability and messaging of news website and mobile app
A global biotechnology company wanted to assess the usefulness and usability of its informational website designed for clinicians.
Evaluate utilization of mobile health record app
An innovative healthcare solutions company sought to test the usability of their electronic health record (EHR) mobile application.
Assess usability of HCP portal and provide recommendations for new mobile app integration
A pharmaceutical manufacturer wanted to improve the usability and usefulness of an existing HCP portal for a desktop and design a new mobile app version of the portal.
Gauge acceptability of new drug formulation and device
A pharmaceutical manufacturer was simultaneously developing a liquid formulation for a drug (currently only available as a pill), as well as a new delivery device to administer this liquid formulation.
Explore improvements and opportunities for next-gen injection device development
A pharmaceutical manufacturer was exploring next generation improvements for currently available medication to treat osteoarthritis in the knee.
Assess usability of connected medical system app with pediatric population
A pharmaceutical manufacturer wanted to use an existing connected system mobile app with a pediatric population.