The premier conference in the payments, fintech, and financial services industries, Money 20/20 hosts over 11,000 attendees and will be held in Las Vegas, Nevada, on October 21-24, 2018. Bold Insight Managing Director Gavin Lew is teaming up with Visa’s Head of Design, Kevin Lee, to present, Humanizing the Experience in Retail. Lee will share how Visa approaches experience design and the key moments that reveal opportunities for brands. Lew will dive into those key moments with real world examples and how to make those opportunities successful.

“Retail is at an inflection point where companies need to embrace the combination of digital and physical to design a more humanized experience—one that recognizes humility because the future will depend on collaboration across the ecosystem. This is where disruption will occur,” says Lew.

Visit https://us.money2020.com/ to learn more about Money 20/20, including registration details. Don’t forget to use the coupon code DISRUPT to save $250.

 
About Bold Insight
Bold Insight helps clients deliver outstanding experiences to their customers by understanding user expectations and designing products that seamlessly fit into their lives. The team has conducted research on hundreds of products and services delivered on a variety of platforms, including websites, software, mobile devices, medical devices, voice assistants, connected devices, and in-car navigation systems.  Email [email protected] to discuss your next project.