A Fortune 50 healthcare organization was developing an AI-enabled electronic medical record designed to improve providers’ situational awareness, communication, collaboration, and response.
Iterate simulation testing of an AI-enabled EMR
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Formative / Evaluative
Identify issues and improvements for security platform user interface
A global provider of network-based security threat detection systems sought to evaluate the user interface provided with its suite of products.
Improve usability and identify behavioral use of mobile app for at-risk patients
A pharmaceutical company needed to test usability of an app for patients facing a serious medical condition.
Assess usability of automotive mobile app workflows
An auto manufacturer sought to evaluate key features and workflows of two different mobile app prototypes.
Assess opportunities for app and game development, management tools
A multinational tech company needed to improve how different user groups monitor business performance of their games and apps.
Improve usability and messaging of online game store
A major European games publisher needed to perfect their process to increase subscriptions.
Produce roadmap for voice-controlled gaming development
A global technology company needed guidelines for voice-controlled multi-platform game development.
Identify speech detection algorithms through voice sampling for global healthcare solutions
A global healthcare company sought to improve speech detection algorithms used by health care professionals (HCPs) to access patient information.
Explore consumer insights on visual brand language of small appliance product line
A manufacturer of consumer goods sought to refresh guidelines related to the design of its product line.
Evaluate design of new infusion pump carrying accessory
A pharmaceutical manufacturer sought to improve the design and usability of a currently available pump carrying accessory.
Improve usability of connected household appliance
A consumer products manufacturer sought to assess the usability of a touch-screen appliance that allowed connectivity with a mobile device.
Assess usability and consumer experience of new home appliance feature
A consumer products manufacturer wanted to evaluate multiple designs of a new feature for small home appliance.
Improve usability and messaging of news website and mobile app
A global biotechnology company wanted to assess the usefulness and usability of its informational website designed for clinicians.
Evaluate connected medical system usability and integration
A pharmaceutical manufacturer was developing an updated version of an existing, in-market system to help patients with medication adherence. As a connected medical system, both the existing product...
Provide expert evaluation of call center application
Our client was upgrading a sales and service application for customer service representatives.
Improve usability of travel website and mobile experience
A travel company designed a new tool that allowed users to manage and book all trip details using one interface.
Evaluate utilization of mobile health record app
An innovative healthcare solutions company sought to test the usability of their electronic health record (EHR) mobile application.
Provide recommendations for usability of HCP portal mobile app integration
A pharmaceutical manufacturer wanted to improve the usability and usefulness of an existing HCP portal for a desktop and design a new mobile app version of the portal.
Iteratively design medical device IFU
A pharmaceutical company needed to evaluate the effectiveness of their instructions for use for a new product.
Improve usability of home monitoring system for patients with implanted pacemakers and defibrillators
A medical device manufacturer asked us to evaluate the usability of a home monitoring device for individuals with pacemakers and defibrillators and explore ways to improve the product according to...
Ensuring children’s safety online: Evaluating age verification methods for an online gaming company
An online gaming company approached us to evaluate the accuracy of different age verification methods and understand the experiences of children, parents, and young adults using these methods in a...
Evaluate the usability of a digital therapy app designed to treat mental health disorders such as depression
A pharmaceutical company asked us to test the design preferences and usability of a mobile application designed as a 6-week treatment program to help patients manage their depression
Assess usability of large volume autoinjector platform concept
A pharmaceutical manufacturer was interested in collecting data to inform the development of a large-volume autoinjector and its accompanying IFU and labeling.
Conduct global ethnography of hospital laboratory workflows
A healthcare company wanted to identify existing workflows of their laboratory equipment across global markets and determine opportunities for usability improvement.
Evaluate language translation quality for global products
A global tech company sought to identify quality and needed improvements of translation technology for globally-used products.
Evaluate usability of mobile payment application
A global telecommunications company wanted to assess a mobile application with a focus on usability and features.
Explore challenges faced by software development tool users
A global provider of enterprise software sought to identify internal user groups and current challenges in the development process and the use of a development platform.
Identify sources of confusion across global markets for software assessment feature
An information technology company needed to identify sources of misunderstanding for international users working with a new feature.
Investigate critical tasks needed for website functionality
A software company sought to understand usability issues unique to their real estate project development site and customers.
Assess feasibility of multi-fixed dose device for the treatment of Type 2 diabetes
A pharmaceutical manufacturer was interested in obtaining empirical data and user feedback regarding the usability of a medication delivery system, including the devices, labeling, and IFU.
Iterate simulation testing of an AI-enabled EMR
A Fortune 50 healthcare organization was developing an AI-enabled electronic medical record designed to improve providers’ situational awareness, communication, collaboration, and response.
Identify issues and improvements for security platform user interface
A global provider of network-based security threat detection systems sought to evaluate the user interface provided with its suite of products.
Improve usability and identify behavioral use of mobile app for at-risk patients
A pharmaceutical company needed to test usability of an app for patients facing a serious medical condition.
Assess usability of automotive mobile app workflows
An auto manufacturer sought to evaluate key features and workflows of two different mobile app prototypes.
Assess opportunities for app and game development, management tools
A multinational tech company needed to improve how different user groups monitor business performance of their games and apps.
Improve usability and messaging of online game store
A major European games publisher needed to perfect their process to increase subscriptions.
Produce roadmap for voice-controlled gaming development
A global technology company needed guidelines for voice-controlled multi-platform game development.
Identify speech detection algorithms through voice sampling for global healthcare solutions
A global healthcare company sought to improve speech detection algorithms used by health care professionals (HCPs) to access patient information.
Explore consumer insights on visual brand language of small appliance product line
A manufacturer of consumer goods sought to refresh guidelines related to the design of its product line.
Evaluate design of new infusion pump carrying accessory
A pharmaceutical manufacturer sought to improve the design and usability of a currently available pump carrying accessory.
Improve usability of connected household appliance
A consumer products manufacturer sought to assess the usability of a touch-screen appliance that allowed connectivity with a mobile device.
Assess usability and consumer experience of new home appliance feature
A consumer products manufacturer wanted to evaluate multiple designs of a new feature for small home appliance.
Improve usability and messaging of news website and mobile app
A global biotechnology company wanted to assess the usefulness and usability of its informational website designed for clinicians.
Evaluate connected medical system usability and integration
A pharmaceutical manufacturer was developing an updated version of an existing, in-market system to help patients with medication adherence. As a connected medical system, both the existing product and new product had an accompanying mobile application.
Provide expert evaluation of call center application
Our client was upgrading a sales and service application for customer service representatives.
Improve usability of travel website and mobile experience
A travel company designed a new tool that allowed users to manage and book all trip details using one interface.
Evaluate utilization of mobile health record app
An innovative healthcare solutions company sought to test the usability of their electronic health record (EHR) mobile application.
Provide recommendations for usability of HCP portal mobile app integration
A pharmaceutical manufacturer wanted to improve the usability and usefulness of an existing HCP portal for a desktop and design a new mobile app version of the portal.
Iteratively design medical device IFU
A pharmaceutical company needed to evaluate the effectiveness of their instructions for use for a new product.
Improve usability of home monitoring system for patients with implanted pacemakers and defibrillators
A medical device manufacturer asked us to evaluate the usability of a home monitoring device for individuals with pacemakers and defibrillators and explore ways to improve the product according to user needs and preferences.
Ensuring children’s safety online: Evaluating age verification methods for an online gaming company
An online gaming company approached us to evaluate the accuracy of different age verification methods and understand the experiences of children, parents, and young adults using these methods in a gaming context.
Evaluate the usability of a digital therapy app designed to treat mental health disorders such as depression
A pharmaceutical company asked us to test the design preferences and usability of a mobile application designed as a 6-week treatment program to help patients manage their depression
Assess usability of large volume autoinjector platform concept
A pharmaceutical manufacturer was interested in collecting data to inform the development of a large-volume autoinjector and its accompanying IFU and labeling.
Conduct global ethnography of hospital laboratory workflows
A healthcare company wanted to identify existing workflows of their laboratory equipment across global markets and determine opportunities for usability improvement.
Evaluate language translation quality for global products
A global tech company sought to identify quality and needed improvements of translation technology for globally-used products.
Evaluate usability of mobile payment application
A global telecommunications company wanted to assess a mobile application with a focus on usability and features.
Explore challenges faced by software development tool users
A global provider of enterprise software sought to identify internal user groups and current challenges in the development process and the use of a development platform.
Identify sources of confusion across global markets for software assessment feature
An information technology company needed to identify sources of misunderstanding for international users working with a new feature.
Investigate critical tasks needed for website functionality
A software company sought to understand usability issues unique to their real estate project development site and customers.
Assess feasibility of multi-fixed dose device for the treatment of Type 2 diabetes
A pharmaceutical manufacturer was interested in obtaining empirical data and user feedback regarding the usability of a medication delivery system, including the devices, labeling, and IFU.