A healthcare company wanted to identify existing workflows of their laboratory equipment across global markets and determine opportunities for usability improvement.
Conduct global ethnography of hospital laboratory workflows
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In-situ ethnography
Evaluating the usability of a hematology analyzer to improve lab technician workflows
A medical device manufacturer asked us to evaluate the use of their hematology analyzers in different settings and identify opportunities for improvement.
Conduct global ethnography of hospital laboratory workflows
A healthcare company wanted to identify existing workflows of their laboratory equipment across global markets and determine opportunities for usability improvement.
Evaluating the usability of a hematology analyzer to improve lab technician workflows
A medical device manufacturer asked us to evaluate the use of their hematology analyzers in different settings and identify opportunities for improvement.