A developer of digital health self-assessment tools sought usability testing for an innovative smartphone app designed to help healthcare professionals and patients better understand MS.
Improve usability of mobile app for MS patients
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Mobile app / Mobile device
Assess functionality of mobile app through expert evaluation and prototype design
A global technology company sought to assess a new mobile application with a focus on usability and features.
Provide expert evaluation of call center application
Our client was upgrading a sales and service application for customer service representatives.
Improve usability of travel website and mobile experience
A travel company designed a new tool that allowed users to manage and book all trip details using one interface.
Determine MVP mobile app requirements for customer’s relocation journey
A global relocation company was designing a new mobile app and wanted to better understand user needs prior to release.
Examine shopping experiences on an e-commerce platform
An e-commerce company asked us to explore how different features on their platform could be improved to better support customers in their online purchasing journeys.
Evaluate the usability of a digital therapy app designed to treat mental health disorders such as depression
A pharmaceutical company asked us to test the design preferences and usability of a mobile application designed as a 6-week treatment program to help patients manage their depression.
Assess usability and preferences of phone cameras
A global telecommunications company wanted to evaluate how phone cameras met user expectations and usability needs.
Evaluate language translation quality for global products
A global tech company sought to identify quality and needed improvements of translation technology for globally-used products.
Explore global users’ onboarding experience for social media platform
A social media company wanted to develop a multi-country understanding of the onboarding experience for new users signing up through the platform’s app.
Identify guest journeys and experiences at global resort chain
In order to improve their customer experience, a global hospitality company wanted to learn more about their guests’ journeys throughout and surrounding their resort stays.
Improve usability of mobile app for MS patients
A developer of digital health self-assessment tools sought usability testing for an innovative smartphone app designed to help healthcare professionals and patients better understand MS.
Assess functionality of mobile app through expert evaluation and prototype design
A global technology company sought to assess a new mobile application with a focus on usability and features.
Provide expert evaluation of call center application
Our client was upgrading a sales and service application for customer service representatives.
Improve usability of travel website and mobile experience
A travel company designed a new tool that allowed users to manage and book all trip details using one interface.
Determine MVP mobile app requirements for customer’s relocation journey
A global relocation company was designing a new mobile app and wanted to better understand user needs prior to release.
Examine shopping experiences on an e-commerce platform
An e-commerce company asked us to explore how different features on their platform could be improved to better support customers in their online purchasing journeys.
Evaluate the usability of a digital therapy app designed to treat mental health disorders such as depression
A pharmaceutical company asked us to test the design preferences and usability of a mobile application designed as a 6-week treatment program to help patients manage their depression.
Assess usability and preferences of phone cameras
A global telecommunications company wanted to evaluate how phone cameras met user expectations and usability needs.
Evaluate language translation quality for global products
A global tech company sought to identify quality and needed improvements of translation technology for globally-used products.
Explore global users’ onboarding experience for social media platform
A social media company wanted to develop a multi-country understanding of the onboarding experience for new users signing up through the platform’s app.
Identify guest journeys and experiences at global resort chain
In order to improve their customer experience, a global hospitality company wanted to learn more about their guests’ journeys throughout and surrounding their resort stays.