In order to improve their customer experience, a global hospitality company wanted to learn more about their guests’ journeys throughout and surrounding their resort stays.
Identify guest journeys and experiences at global resort chain
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Mobile app / Mobile device
Explore global users’ onboarding experience for social media platform
A social media company wanted to develop a multi-country understanding of the onboarding experience for new users signing up through the platform’s app.
Evaluate language translation quality for global products
A global tech company sought to identify quality and needed improvements of translation technology for globally-used products.
Assess usability and preferences of phone cameras
A global telecommunications company wanted to evaluate how phone cameras met user expectations and usability needs.
Evaluating the usability of a digital therapy app designed to treat mental health disorders such as depression
A pharmaceutical company asked us to test the design preferences and usability of a mobile application designed as a 6-week treatment program to help patients manage their depression
Examining shopping experiences on an e-commerce platform
An e-commerce company asked us to explore how different features on their platform could be improved to better support customers in their online purchasing journeys.
Determine MVP mobile app requirements for customer’s relocation journey
A global relocation company was designing a new mobile app and wanted to better understand user needs prior to release.
Improve usability of travel website and mobile experience
A travel company designed a new tool that allowed users to manage and book all trip details using one interface.
Provide expert evaluation of call center application
Our client was upgrading a sales and service application for customer service representatives.
Assess functionality of mobile app through expert evaluation and prototype design
Assess a mobile application with a focus on usability and features.
Improve usability of mobile app for MS patients
A developer of digital health self-assessment tools sought usability testing for an innovative smartphone app designed to help healthcare professionals and patients better understand MS.
Improve usability and identify behavioral use of mobile app for at-risk patients
A pharmaceutical company needed to test usability of an app for patients facing a serious medical condition.
Assess usability of automotive mobile app workflows
An auto manufacturer sought to evaluate key features and workflows of two different mobile app prototypes.
Assess usability of automotive mobile app workflows
An auto manufacturer sought to evaluate key features and workflows of two different mobile app prototypes.
Improve usability and identify behavioral use of mobile app for at-risk patients
A pharmaceutical company needed to test usability of an app for patients facing a serious medical condition.
Improve usability of mobile app for MS patients
A developer of digital health self-assessment tools sought usability testing for an innovative smartphone app designed to help healthcare professionals and patients better understand MS.
Assess functionality of mobile app through expert evaluation and prototype design
Assess a mobile application with a focus on usability and features.
Improve usability of travel website and mobile experience
A travel company designed a new tool that allowed users to manage and book all trip details using one interface.
Provide expert evaluation of call center application
Our client was upgrading a sales and service application for customer service representatives.
Determine MVP mobile app requirements for customer’s relocation journey
A global relocation company was designing a new mobile app and wanted to better understand user needs prior to release.
Identify guest journeys and experiences at global resort chain
In order to improve their customer experience, a global hospitality company wanted to learn more about their guests’ journeys throughout and surrounding their resort stays.
Explore global users’ onboarding experience for social media platform
A social media company wanted to develop a multi-country understanding of the onboarding experience for new users signing up through the platform’s app.
Evaluate language translation quality for global products
A global tech company sought to identify quality and needed improvements of translation technology for globally-used products.
Assess usability and preferences of phone cameras
A global telecommunications company wanted to evaluate how phone cameras met user expectations and usability needs.
Evaluating the usability of a digital therapy app designed to treat mental health disorders such as depression
A pharmaceutical company asked us to test the design preferences and usability of a mobile application designed as a 6-week treatment program to help patients manage their depression
Examining shopping experiences on an e-commerce platform
An e-commerce company asked us to explore how different features on their platform could be improved to better support customers in their online purchasing journeys.
Determine MVP mobile app requirements for customer’s relocation journey
A global relocation company was designing a new mobile app and wanted to better understand user needs prior to release.
Improve usability of travel website and mobile experience
A travel company designed a new tool that allowed users to manage and book all trip details using one interface.
Provide expert evaluation of call center application
Our client was upgrading a sales and service application for customer service representatives.
Assess functionality of mobile app through expert evaluation and prototype design
Assess a mobile application with a focus on usability and features.
Improve usability of mobile app for MS patients
A developer of digital health self-assessment tools sought usability testing for an innovative smartphone app designed to help healthcare professionals and patients better understand MS.
Improve usability and identify behavioral use of mobile app for at-risk patients
A pharmaceutical company needed to test usability of an app for patients facing a serious medical condition.
Assess usability of automotive mobile app workflows
An auto manufacturer sought to evaluate key features and workflows of two different mobile app prototypes.
Assess usability of automotive mobile app workflows
An auto manufacturer sought to evaluate key features and workflows of two different mobile app prototypes.
Improve usability and identify behavioral use of mobile app for at-risk patients
A pharmaceutical company needed to test usability of an app for patients facing a serious medical condition.
Improve usability of mobile app for MS patients
A developer of digital health self-assessment tools sought usability testing for an innovative smartphone app designed to help healthcare professionals and patients better understand MS.
Assess functionality of mobile app through expert evaluation and prototype design
Assess a mobile application with a focus on usability and features.
Improve usability of travel website and mobile experience
A travel company designed a new tool that allowed users to manage and book all trip details using one interface.
Provide expert evaluation of call center application
Our client was upgrading a sales and service application for customer service representatives.
Determine MVP mobile app requirements for customer’s relocation journey
A global relocation company was designing a new mobile app and wanted to better understand user needs prior to release.