Medical device research 

Trusted research partners for every stage of medical device development

Whether you’re designing a wearable injector or a robotic surgical system, we help you build safer, more effective experiences for patients and healthcare professionals. Our research spans discovery, design, validation, and post-market evaluation, delivering the insights and evidence you need to make confident product decisions and accelerate regulatory approvals.

Medical device research
compliance

Where human-centered design meets regulatory depth

You don’t need another vendor. You need a partner who understands the stakes. 

We combine regulatory fluency with usability research to de-risk your product, support global submissions, and bring innovation to life. We’ve helped hundreds of teams move from concept to clearance with data that stands up to FDA, EMA, and NMPA scrutiny. 

What we do

We tailor our approach to your product class, user profiles, and regulatory path: 

Early-stage discovery & concept evaluation

Identify unmet needs, assess risk, and shape product vision through contextual inquiry, ethnography, journey mapping, and foundational research.

Formative usability testing

Optimize workflows, interfaces, and labeling by identifying use-related risks early in development.

Human factors validation (HFE/UE)

Conduct FDA- and 62366-1-aligned summative studies to demonstrate safe and effective use.

IFUs, secondary packaging, & training effectiveness

Evaluate clarity, retention, and performance to support labeling claims and onboarding plans.

Post-market studies

Monitor usability in the field and identify improvements for next-gen versions.

Marketing claims & ecosystem design

Test the end-to-end experience, from app to device to training, to build claims and product roadmaps grounded in real user insight.

Where we work

We test where your product is used. From ORs and infusion suites to in-home simulations and high-fidelity labs, our research environments are designed to reflect real-world conditions. 

We run studies in:

  • Hospitals and long-term care facilities 
  • Global in-home and outpatient settings 
  • Simulated-use labs
  • Specialized simulated surgical suites 
  • Remote and hybrid contexts 

From the field

Validate safe and effective use of emergency device

Validation in the OR

In simulated high-stress emergencies, we observed laypeople and healthcare providers use an emergency nasal MAD kit to deliver life-saving medication. Across all groups, the device met safety and usability thresholds with no critical errors, giving the manufacturer confidence for FDA submission.

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Mapping the user journey for a connected wearable injection system

Wearable infusion usability

When patients mapped their ideal journey with a wearable injection system, we saw exactly where guidance built confidence, and where gaps created hesitation. Tracking their experience from unboxing to disposal, we pinpointed key moments to refine onboarding, app integration, and design so the system fit naturally into their lives.

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Identifying pain points in oral medication delivery for G- and NG-tube users

Tube-based oral delivery

We tested patient and caregiver comprehension of an oral medication delivery kit used with G/NG tubes. Findings improved packaging, training, and device labeling before submission.

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Why us

Whether you’re designing for at-home self-administration, refining training, or navigating regulatory submission, we’re here to help. Partner with a team that brings human-centered thinking and real-world expertise to every stage of device development.

Medical is our backbone
60% of our work is in medtech, digital health, and combination products.
Regulatory expertise, proven results
We’re fluent in FDA guidance, IEC 62366-1, AAMI HE75, and MDR documentation, and we’ve helped teams facilitate a smooth submission.
Global scale, local rigor
We’ve conducted research in over 100 markets with vetted local experts. Our ISO 9001:2015–certified system ensures quality, consistency, and compliance across borders.
Participant reach
Our healthcare panel includes 10,000+ patients and 1,000+ healthcare professionals, from certified diabetes educators to surgeons and pharmacists.

Hear from clients like you

Hear from clients like you