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Lucy has more than a decade of experience in clinical operations and finance. Clients benefit from her passion for working with people of diverse backgrounds and drive to put people at the center of the research. Lucy loves to dig for the “why” under complicated problems and is driven to find the balance between user needs and business goals in each project. Lucy holds a BA in Political Science from California State University, Los Angeles.
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Explore the critical issue of Black maternal health disparities in the US, uncovering systemic biases and historical injustices. Discover how UX researchers can foster inclusive practices and ethical research to drive meaningful change.
In the evolving automotive industry, recent studies highlight that high-quality user experiences significantly enhance customer advocacy and brand loyalty, surpassing the influence of pre-existing brand perceptions. Learn more about tools that quickly empower confident UX design decisions.
Discover key strategies for building adaptable mobile labs tailored to ensure streamlined data capture across diverse on-the-road environments.
Inclusive design matters more than ever. This Pride Month, learn practical tips to incorporate diversity in your UX research and elevate your product design to reflect and respect all genders and sexualities, ensuring no one feels marginalized or excluded.