The user experience (UX) of emerging FinTech might be considered superior in Africa compared to the United States. In Africa, the utility of cryptocurrencies has been communicated and made known, effectively improving the UX of this emerging technology.
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Nicole Miller
UX Researcher
Nicole has over 10 years of experience as a mixed-methods researcher in human behavior and psychology. She has applied her expertise in experiment design, foundational research, and quantitative methods to a variety of research needs including product testing, digital solutions and AI applications, and medical device testing. Additionally, Nicole conducts research with special care toward accessibility and accommodations for aging or elderly populations, as well as individuals with memory deficits. Nicole has an MA in Cognitive Psychology and is currently completing her doctorate at the University of Chicago.
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Your favorite city in the world is...and why?

In your spare time (or if you had spare time), you would absolutely do this:

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Read our team’s latest bold insights
When it comes to voice print UX, what is our role as researchers?
During a recent study, we asked participants how long they thought they would have to speak in order for their voice to be uniquely recognized (i.e., voice print). While their estimates varied widely - from 30 seconds to 30 minutes - most people said about three to...
UX principles for robot design: Have we begun to baseline?
As the robotics industry continues to find its way into our lives, we can begin to identify UX design principles to apply to this tech to increase the acceptance of robots and improve the human-robot interaction experience.
AI benefits from GPU, not CPU advancements
A quick follow-up to our blog posts about AI… The name of the game is no longer Moore's Law where we see processors getting exponentially faster. AI technology is driven not by computing processes of the past, but from an evolution beyond central processing unit (CPU)...