Bold Insight has been selected to join Agile4Vets LLC (A4V), an all–Service Disabled Veteran Owned Small Business joint venture of HRS Consulting, Oxford Government Consulting, and 4th Sector. The team will support the U.S. Department of Veterans Affairs (VA) Veterans Health Administration Integrated Healthcare Transformation (VHA IHT) 2.0 contract. This cornerstone program strengthens benefits and services for Veterans across all US health care markets while delivering strong value to taxpayers and community partners.
The IHT 2.0 program emphasizes innovation, competition, and flexibility in delivering healthcare-focused services. As an awardee, Bold Insight will play a vital role within A4V in advancing VHA’s mission to provide high-quality care and benefits to Veterans.
Key benefits of this contract include:
- Supporting Veterans through the delivery of Veteran-centric, healthcare-specific program solutions that improve outcomes and experiences.
- Maximizing taxpayer value through efficiencies including streamlined procurement, increased competition, and optimized processes to ensure responsible use of public funds.
- Enhanced services by optimizing integrated service offerings for Veterans with improved capabilities designed specifically for healthcare transformation, thus enabling the Veterans Health Administration to deliver the best care all the time across every healthcare market in the United States.
- Mission commitment by directly contributing to the sacred mission of serving Veterans and ensuring they receive the care and services they deserve.
- Future opportunities through significant subcontracting and teaming opportunities to strengthen collaboration toward the singular goal of Veteran Health delivery across critical VA initiatives.
“Agile4Vets brings a Veteran-led team with the reach to deliver at VHA scale. We bring our human factors and UX expertise to help programs reduce use-related risk, accelerate training and adoption, and improve real-world workflows for Veterans and clinicians. We’re honored that this multi-year engagement enables us to demonstrate our commitment to drive the development of accessible technologies,” said Korey Johnson, Managing Director at Bold Insight.
This award is a tremendous honor and responsibility,” said Spence Byrum, A4V’s Managing Member. “Veterans ourselves, we are deeply committed to supporting the VA’s mission and ensuring that Veterans receive the highest quality and safest possible healthcare services to meet their needs and preferences while also maximizing value for taxpayers.”
The IHT 2.0 contract positions Team A4V to deliver innovative solutions, expand mission-oriented partnerships, and help shape the future of Veteran healthcare for years to come.
About Agile4Vets
Agile4Vets (A4V) is an all-SDVOSB Joint Venture uniquely designed in 2023 to address VHA needs. VA beneficiaries ourselves, A4V seeks to support the VA through an absolute SDVOSB Joint Venture dedicated to furthering the VA Mission, Vision and Values in satisfying the unique needs and challenges of providing exceptional care for our fellow Veterans.
About Bold Insight
Bold Insight is a UX and human factors research agency based in Chicago and London. We execute projects that span the product development life cycle, conducting user research that informs early product design and global human factors validation. We work with digital, next-generation technology—medical devices, mobile apps, IFUs, and customer journeys. Reach out!
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