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Korey Johnson

Managing Partner

Korey has 15 years of experience in UX and HF research. In the last decade, he developed and managed a healthcare UX and medical device HF practice, representing over half of the research conducted under various banners. Korey has a passion for applying HFE/UE to the development of safe and effective medical devices, and also for establishing and maintaining an organizational culture that supports the development of expert HF practitioners. Korey is a contributing author to industry standards, frequently speaks at conferences, and holds a user authentication patent that he still loves to talk about. Korey has an MS in Human Factors Psychology from the University of Idaho.

Something unique about you summed up in one sentence

When I drive, it is always in complete silence without the radio on so I can hear myself think.

Your favorite part of working at Bold Insight

The long-lasting relationships – of course with our team, but also with our clients. Also, having the freedom to find creative solutions to challenges related to research, the organization, and our team.

In your spare time you would absolutely do this:

I would absolutely take up home brewing again if I had time. I would also golf more.

How long have you been in the UX field?

15+ years

You cannot start the day without doing this…

Instead, I’ll answer the opposite – I can NOT start the day with the snooze button. In the shower or working out within 5 minutes of my alarm.

Your ultimate celebrity dinner party guest list would include:

I don’t care much for celebrities, I’d rather have dinner with 4 friends. But for the sake of argument, let’s say Fallon, Tosh, Colbert, and Trump. You can’t tell me that wouldn’t be entertaining.


Long-term personal or professional goal?

My long-term goal is to ensure that Bold Insight outlasts me (at least professionally) and stays true to our founding principles.

Any other facts to share?

I have a telepresence robot in our office that is equipped with a placard that says “I’ll be nicer if you’ll be smarter.” I am a misunderstood individual – I’m really a nice guy.

Read Korey’s bold insights

How to prepare products for global research

Twenty years of global research have taught us (sometimes the hard way) that challenges can arise when prepping devices or other products for international research. When not accounted for, these factors can threaten the validity of insights gleaned from the research, or at minimum introduce...

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Human factors research in the times of COVID

How to continue to support development of safe and effective medical devices Many thought pieces are being pushed out around what remote research methods are available to replace research that would have otherwise been conducted in person if not for COVID. We’ve published some ourselves (Three...

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The time for a better UX in digital therapeutics is now

If history has shown that payer behavior tends to shift once a critical mass has been achieved, and we are on the precipice of achieving that critical mass for digital therapeutics, having a “user friendly solution” is about to replace “having a reimbursable solution” as the #1 factor affecting physician prescribing behavior.

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