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Chris brings a unique skillset as a registered nurse with 17+ years of clinical experience in orthopedics and medical-surgical settings and a background as a charge nurse on behavioral health units. Moderating numerous medical device studies, she applies real-world expertise to test preparation and lab design. Her goal is to build rapport with participants and put them at ease the moment she meets them. Chris believes in active listening and creating a safe, non-judgmental environment to help participants engage and provide feedback on a deeper level. She has a BS in Nursing from Lewis University.
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Connected medical devices offer benefits but also pose cybersecurity risks that can disrupt patient care. The FDA’s new guidance highlights the need for strong cybersecurity measures and provides recommendations for integrating these measures into human factors engineering to ensure device safety.
Designing accessible products through UX research can create better user experiences for all when researchers are knowledgeable about accessibility and accessible designs, recruit those with a wide range of accessibility needs throughout the UX process, and offer accessible participation options like in-home testing.
Prioritize understanding and meeting users’ needs to shape your company’s future and achieve unprecedented success. Investing in user experience (UX) leads to lower support costs, higher customer retention, and a proven return on investment.
As a medtech professional, you can enhance your team’s capabilities by engaging human factors researchers to create front-end documentation, alleviate research workloads, and provide regulatory guidance.