I found myself discussing what can be done to increase the extent to which voice recognition systems are seen as a benefit rather than an annoyance with the research sponsors, and I said the same things as I said 10 years ago… improve the system to support and recognize more natural speech patterns.
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Conor Mackin
Partner
With a background in human factors and over ten years of experience leading UX research, Conor is versed in both qualitative and quantitative research methods. He has worked in a variety of domains including defense, healthcare, energy, aeronautical, oil & gas, connected homes, and connected buildings. Conor has supported both the formative and summative aspects of the design process while being a passionate advocate for the end user. He has a BS in Psychology from Eckerd College.



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