User research and user-centered design are inseparable. We are quarterbacks. We don’t like to run.
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Katie Leyden
Director
Katie’s background in human-centered design, cultural analysis, and business positions her as both a creative and strategic thinker. She brings a cross-disciplinary understanding to ethnographic research and business analysis and has focused on various sectors including technology, e-commerce, entrepreneurship, and housing. She is driven by the desire to understand why people think the way they do and to find solutions for the everyday inconveniences. Katie graduated with a BA from the University of Notre Dame in American Studies with minors in Business Economics and Collaborative Innovation.



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- Bold Insight joins panel with Microsoft, IBM, and Dropbox at CRUX by User Interviews
- So you want to run a diary study: Five steps to successfully onboard participants
- Bold Insight and MedRythms co-publish article on validation study to improve walking for chronic stroke population
- 3 tips to successfully onboard in a remote environment
Read our team’s latest bold insights
The time for a better UX in digital therapeutics is now
If history has shown that payer behavior tends to shift once a critical mass has been achieved, and we are on the precipice of achieving that critical mass for digital therapeutics, having a “user friendly solution” is about to replace “having a reimbursable solution” as the #1 factor affecting physician prescribing behavior.