With the thousands of projects managed over the years, we feel like we’ve “seen it all.” While rare, in spite of the amount of preparation and planning, sometimes things don’t go as expected.
Back to team page
Kayla Sanoy
Senior UX Researcher
With a background in marketing, research, and the arts, Kayla approaches every client project with creativity, results orientation, and attention to detail. With extensive experience building relationships with non-profits and local businesses, she has a passion for cultivating meaningful connections. She brings this people-focused passion to research with a focus on empathy. She particularly enjoys applying qualitative research methods to shape the future of consumer technology.



Bold facts
Learn more about

Something unique about you summed up in one sentence:

Your favorite part of working at Bold Insight

In your spare time (or if you had spare time), you would absolutely do this:

Your favorite city in the world is...and why?

You cannot start the day without doing this:

Your ultimate celebrity dinner party guest list would include:

Long-term personal or professional goal?

Any other facts to share?
- Beyond the data dump: Crafting research reports that drive real change
- Storytelling for strategic UX reporting: Drive action and engage stakeholders
- Mastering the balance between moderation and facilitation in UX research
- The value of the daily fieldwork debrief: A critical piece of your UX research
- Conducting research with kids? Considerations for running studies with adolescent participants
- Bold Insight to present on co-creation methodology at 2023 UX Masterclass Leadership Series
- Six unique benefits of rolling research
- Moderating remote research sessions? 3 tips to help build rapport with participants
Read our team’s latest bold insights
7 insights from the 2019 HFES Health Care Symposium
HFES healthcare symposium provides insight on FDA and regulatory perspectives, use of technology in research, interesting research methods employed, and cross-industry collaboration.
A Bold year to remember!
Guided by 20 years of experience, we are dedicated to using what we’ve learned to benefit our clients, empower our employees, and give back to our community.
Four things to keep in mind when conducting on-the-road UX research
To successfully execute on-the-road driver experience research, it’s important to account for factors unique to the driving environment, such as the route or geographic location.