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Maggie brings a background in psychology and human factors research with experience in both qualitative and quantitative methods. Her experience as a behavioral therapist, where she gathered insights from children with Autism, and working with neurodegenerative diseases, such as Alzheimer’s and Dementia, translates to a unique passion for product accessibility and usability. Maggie has a BA in Psychology from Butler University.
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CES 2026 made one thing clear: the traditional retail funnel is obsolete. As agentic AI reshapes how people discover, decide, and buy, UX research must adapt to a non-linear, trust-driven, agent-to-agent economy.
We break down why the future of AV ridesharing depends on human-centered infrastructure, not just AI.
AI systems can produce fluent language, but they do not understand or convey the cultural meaning behind it. UX research surfaces the gap between what a system produces and what users actually experience.
As AI products powered by large language models grow more complex, traditional UX methods fall short. Bold Insight and Panasonic Well share how simulation can uncover safer, faster insights for unpredictable systems and build the foundation for trust, innovation, and lasting impact.