HR leaders made it through the system shocks of 2020. They made it through the Great Resignation. Now, many are focusing once again on “normal” priorities like reducing employee attrition and...
Reflecting on an unprecedented year with mixed emotions
It is with many emotions that we reflect on the one-year mark since the world shut down. We are filled with sadness over the loss of life and for loved ones that continue to be impacted by COVID-19....
What we do matters: A Bold mission
We are frequently reminded, as user experience (UX) and human factors (HF) researchers, that our work matters. We research products that impact millions of lives; whether it is to design a safer and...
Why employee experience should get the same attention as user experience
HR leaders made it through the system shocks of 2020. They made it through the Great Resignation. Now, many are focusing once again on “normal” priorities like reducing employee attrition and improving engagement. To assess that, many of today’s HR leaders conduct employee surveys. Once the...
Reflecting on an unprecedented year with mixed emotions
It is with many emotions that we reflect on the one-year mark since the world shut down. We are filled with sadness over the loss of life and for loved ones that continue to be impacted by COVID-19. At the same time, we’re filled with hope. There will be many articles that accompany this somber...
What we do matters: A Bold mission
We are frequently reminded, as user experience (UX) and human factors (HF) researchers, that our work matters. We research products that impact millions of lives; whether it is to design a safer and easier-to-use medical device, a more efficient and less frustrating call center experience, or new...