Designing better tools for agents is one of the most overlooked levers for customer experience transformation.
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Andres Sulleiro
Director
Andres is an accomplished UX leader, serving as a thought partner and UX guide for clients, defining processes and methodologies, and managing and mentoring team members. With 25 years of experience, Andres has developed a deep knowledge base and practices user experience strategy and design across service offerings—from service design to product design. He has put these skills to work for global consulting firms, Fortune 500 companies, and independently in the US and Spain. He has a passion and curiosity for making people’s lives a little richer, a desire to excel and continuously improve, and a belief that you must enjoy what you do. Andres holds a BA in Media Communications from Webster University.
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