Bold Insight launched a global AI study in March 2023 that included: 24 multilingual interviews conducted with UX researchers in 19 countries, spanning 22 languages. 27 interviews in English with global UX researchers representing 24 countries. Our global study led us...
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Bob Schumacher
Managing Partner Emeritus
Bob, now enjoying a well-earned retirement, has over three decades of unparalleled expertise in UX research. As a visionary founder of Bold Insight and co-owner of User Centric, Bob’s innovative spirit led to the creation of the first international network of UX consulting firms, the UXalliance, which has expanded to nearly 30 countries. His prolific contributions to the field include editing the Handbook of Global User Research and co-authoring AI and UX: Why Artificial Intelligence Needs User Experience. Renowned for his insightful lectures on cutting-edge UX research trends, Bob holds a PhD in Cognitive and Experimental Psychology from the University of Illinois, Urbana-Champaign. Connect with Bob on LinkedIn and tune into his UX podcast, Critical User Journey, for more of his invaluable insights.
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- Harnessing UX research to empower children and enhance parental controls online
- Bold Insight to present findings from global study on AI tools at UX Masterclass
- Generative AI in UX research: what are the risks and rewards?
- Bold Insight featured in Global Banking & Finance Review highlighting FCA Consumer Duty
- Bold Insight’s Bob Schumacher to present on AI and UX at HCID Conference
- Bold Insight to present about the power of combining UX and market research at London conference
- Bold Insight to present on inclusivity and older adults
- Four ways the pandemic has permanently changed UX research
- Bold Insight co-sponsors DePaul University grant program that bridges AI and UX
- Bold Insight’s Lew and Schumacher to present at UX Masterclass
- Bold Insight’s Lew and Schumacher share global user research lessons learned during UXinsight Festival
- Ageism and technology UX: Designing for seniors
- Bold Insight presents on AI and remote testing at UX Masterclass
- Bold Insight’s Lew and Schumacher release book on artificial intelligence and user experience
- Will participants show for fieldwork?
- Bold Insight’s Robert Schumacher presents to University of Illinois about careers in UX research
- Is a product still usable if the user has to "get used to it?"
- 6 UX trends for 2019
- Is customer channel-hopping hiding UX problems?
- Confirmation Fatigue: Enough with the reminders already!
- Bold Insight team presents on voice interface design and artificial intelligence at UX Masterclass Milan
- Webisode: Global user research -- where to start
- Webisode: Global user research -- things to think about
- Webisode: Why invest in global user research?
- Designing for Voice: The next phase of UX design
Read our team’s latest bold insights
The role and challenges of speech technology in global UX research
Speech technology helps UX researchers bridge linguistic and cultural barriers. Effective use, however, depends on balancing the roles of humans and tech.
Generative AI in UX research: what are the risks and rewards?
Generative AI can speed up repetitive research tasks, but it’s still hard to trust each output. Our global AI study measures the concrete impact.
What medtech design teams need to know about AI regulations
China and the European Union are regulating AI ethics. The mandate for medtech design teams: build AI-powered products that meet ethics standards and inspire user trust.