Gathering quality data during remote sessions begins with ensuring participants are equally as comfortable as they would be during an in-person session.
Moderating remote research sessions? 3 tips to help build rapport with participants
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Chris Goesel
RN
UX Researcher, Clinical Liaison
Chris brings a unique skillset as a registered nurse with 17+ years of clinical experience in orthopedics and medical-surgical settings and a background as a charge nurse on behavioral health units. Moderating numerous medical device studies, she applies real-world expertise to test preparation and lab design. Her goal is to build rapport with participants and put them at ease the moment she meets them. Chris believes in active listening and creating a safe, non-judgmental environment to help participants engage and provide feedback on a deeper level. She has a BS in Nursing from Lewis University.
Bold facts
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Chris
Something unique about you summed up in one sentence
I’ve run 8 marathons and completed 2 triathlons with my mom.
Your favorite part of working at Bold Insight
The culture at Bold Insight is like nothing I have ever experienced. Words cannot describe the learning opportunities, support, generosity, respect and laughter that fills the office on a daily basis. My favorite part is simply having the opportunity to work with such amazing people.
In your spare time (or if you had spare time), you would absolutely do this:
I’d be sitting in a small venue listening to live music, preferably Amos Lee, Martin Sexton, Bob Schneider or any singer-songwriter.
How long have you been in the UX field?
5 years
Your favorite city in the world is...and why?
Chicago because it’s where my family and friends are.
Your ultimate celebrity dinner party guest list would include:
The entire cast of Impractical Jokers.
Long-term personal or professional goal?
Personal: I’d like to run one more marathon by the time I’m 50. And, do a triathlon with my mom and 2 daughters. Professional: I’d like to continue to enhance my skills and knowledge in this industry. I also want to be able to type as fast as Kate H!!!
Any other facts to share?
My laugh is loud and obnoxious!!! And, I can’t dance or sing (although deep down I think I can do both).
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