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Coleen Long

Director

With a background in clinical, academic, and consumer research, Coleen brings to every project unique, creative insights and an eye for detail. Our clients benefit from her passion for understanding the needs of special populations to develop tools that improve overall quality of life. Coleen has leveraged multiple methods and approaches to lead research across a wide range of industries, including medical technology, commercial products, entertainment, and mental health. Coleen has a BS in Clinical Psychology from the University of Illinois at Urbana-Champaign.

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Coleen

Something unique about you summed up in one sentence

I have lived in all regions of the US.

Your favorite part of working at Bold Insight

The people! With such a diverse group of supportive, hardworking, and fun-loving individuals, I am constantly learning something new and ways to improve/grow.

In your spare time (or if you had spare time), you would absolutely do this:

Find any and all great food spots near by to go and try out. Or, if anything, scroll through pictures of food on yelp and wish I was eating it.

How long have you been in the UX field?

4 years

You cannot start the day without doing this...

Spend at least 10 minutes doing absolutely nothing and then making coffee.

Your favorite city in the world is...and why?

Taipei, Taiwan! It’s filled with rich culture and some of the best food around. I have family there and have been able to visit almost once every year; it’s like a second home.

Your ultimate celebrity dinner party guest list would include:

Alex Trebek, Ryan Reynolds, Meryl Streep, and Jenna Mourey.

Do you have a long-term personal or professional goal you'd like to share?

Make sure that no matter what I am doing, there’s always an opportunity to give back to my community.

Read Coleen's bold insights

Read our team’s latest bold insights

5 takeaways for human factors practitioners from the HFES Health Care Symposium FDA workshops

Apr 5, 2018

Healthcare symposium provides clarity for interpretation of FDA guidance documents related to human factors engineering.

In-vehicle UX research: Here’s one recommendation that hasn’t changed in 10 years

Feb 26, 2018

I found myself discussing what can be done to increase the extent to which voice recognition systems are seen as a benefit rather than an annoyance with the research sponsors, and I said the same things as I said 10 years ago… improve the system to support and recognize more natural speech patterns.

The future of fan engagement: How do you measure goosebumps?

Feb 19, 2018

One of the CES presentations I attended was a panel in the sports technology track called, The Future of Fan Engagement. The panel discussed cutting-edge research in the sports tech market and perspectives on the relationship between emergent media technologies and...