Our CUI expert discusses the complexities of evaluating and improving UX in conversational AI, focusing on factors like personality, context, and conversation flow.
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Katie Leyden
Director
Katie’s background in human-centered design, cultural analysis, and business positions her as both a creative and strategic thinker. She brings a cross-disciplinary understanding to ethnographic research and business analysis and has focused on various sectors including technology, e-commerce, entrepreneurship, and housing. She is driven by the desire to understand why people think the way they do and to find solutions for the everyday inconveniences. Katie graduated with a BA from the University of Notre Dame in American Studies with minors in Business Economics and Collaborative Innovation.
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Bold facts
Learn more about
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Something unique about you summed up in one sentence:
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Your favorite part of working at Bold Insight
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In your spare time (or if you had spare time), you would absolutely do this:
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Your favorite city in the world is...and why?
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You cannot start the day without doing this:
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Your ultimate celebrity dinner party guest list would include:
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Long-term personal or professional goal?
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Any other facts to share?
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