We are focused on doing what’s right for our clients, our employees, our company, and our world.
What we do matters: A Bold mission
read more
Back to team page
Kayla Sanoy
Senior UX Researcher
With a background in marketing, research, and the arts, Kayla approaches every client project with creativity, results orientation, and attention to detail. With extensive experience building relationships with non-profits and local businesses, she has a passion for cultivating meaningful connections. She brings this people-focused passion to research with a focus on empathy. She particularly enjoys applying qualitative research methods to shape the future of consumer technology.
Bold facts
Learn more about
Kayla
Something unique about you summed up in one sentence:
I’m an American-Canadian dual citizen and spent my summers as a kid visiting family in western Canada.
Your favorite part of working at Bold Insight
The culture and team!
In your spare time (or if you had spare time), you would absolutely do this:
Listen to The Pitch. I have listened to almost every episode and am obsessed with startup-based podcasts.
Your favorite city in the world is...and why?
Canmore…more of a small mountain town than a city, but the skiing and views are amazing!
You cannot start the day without doing this:
Drinking coffee and listening to music.
Your ultimate celebrity dinner party guest list would include:
Stephen Colbert, Ryan Reynolds, Leonardo DiCaprio, and Jennifer Lawrence
Long-term personal or professional goal?
Give a TEDx talk.
Any other facts to share?
I love trying new adventure sports! So far I’ve been skydiving, snowmobiling, snowshoeing, dirt biking, and skiing. Heli-skiing is still on the list!
Read Kayla's bold insights
- Beyond the data dump: Crafting research reports that drive real change
- Storytelling for strategic UX reporting: Drive action and engage stakeholders
- Mastering the balance between moderation and facilitation in UX research
- The value of the daily fieldwork debrief: A critical piece of your UX research
- Conducting research with kids? Considerations for running studies with adolescent participants
- Bold Insight to present on co-creation methodology at 2023 UX Masterclass Leadership Series
- Six unique benefits of rolling research Â
- Moderating remote research sessions? 3 tips to help build rapport with participants
Read our team’s latest bold insights
Be the student: 4 tips to be a better UX research moderator
Moderators should put themselves in the position of learning from the participant. Keeping a few tips in mind can facilitate this process and produce a more fruitful UX research session.
Care to share? UX considerations of the sharing economy for ridesharing, hospitality, and healthcare
The sharing economy, primarily based in digital platforms, is poised for companies to stand out by delivering exceptional user experiences.
UX research reveals common concerns from HCPs about telehealth technology
Our research has shown a trend in healthcare provider feedback regarding mHealth alerts and features. While generally positive about the concept, liability is top of mind with this user group and common questions were raised during testing.