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Maggie brings a background in psychology and human factors research with experience in both qualitative and quantitative methods. Her experience as a behavioral therapist, where she gathered insights from children with Autism, and working with neurodegenerative diseases, such as Alzheimer’s and Dementia, translates to a unique passion for product accessibility and usability. Maggie has a BA in Psychology from Butler University.
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Moderators should put themselves in the position of learning from the participant. Keeping a few tips in mind can facilitate this process and produce a more fruitful UX research session.
The sharing economy, primarily based in digital platforms, is poised for companies to stand out by delivering exceptional user experiences.
Our research has shown a trend in healthcare provider feedback regarding mHealth alerts and features. While generally positive about the concept, liability is top of mind with this user group and common questions were raised during testing.
With the thousands of projects managed over the years, we feel like we’ve “seen it all.” While rare, in spite of the amount of preparation and planning, sometimes things don’t go as expected.