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Ryan’s background is at the intersection of research and storytelling. This experience allows him to effectively find qualitative and quantitative trends with a product and craft an effective narrative around those trends. With 8 years of experience in the UX field, Ryan executed projects with multiple methods and approaches, spanning multiple industries, including automotive, energy, and consumer technology. Ryan has also worked on medical studies across various stages of development, from early formative to validation, and a wide variety of devices. A member of UXPA, Ryan has an MA in Digital Storytelling and MS in Information and Communication Sciences from Ball State University.
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Our research has shown a trend in healthcare provider feedback regarding mHealth alerts and features. While generally positive about the concept, liability is top of mind with this user group and common questions were raised during testing.
With the thousands of projects managed over the years, we feel like we’ve “seen it all.” While rare, in spite of the amount of preparation and planning, sometimes things don’t go as expected.
HFES healthcare symposium provides insight on FDA and regulatory perspectives, use of technology in research, interesting research methods employed, and cross-industry collaboration.
As designers, we assume users will behave the way we expect them to behave. Unfortunately for us, humans are unpredictable … attempts to model behavior typically predict less than 10% of actions. Consider the Theory of Planned Behavior, which suggests behaviors depend...