If you were waiting for a time to revamp your website, the time has arrived. Google recently announced that it will factor website user experience (UX) into search results. Sites with great UX that...
Rethinking experiences: UX and human factors research can help companies develop safe, contactless designs
Up until this point, customers have been rewarded with a tactile-focused, sensory-filled experience with…almost everything. From the touchscreens on their phones to test driving a new car, humans...
When building next gen fintech, start with research in Africa
The bold future of UX: How new tech will shape the industry Part 5 ∙ When building next gen fintech, start with research in Africa The finance industry is changing in massive ways as digital...
Am I satisfied or stuck? The impact of ecosystems on household users
The idea of connected devices and a connected home fascinates me – I’m all for anything that makes my life more convenient! I have Alexa in pretty much every room of my house; she’s even in my car....
Designing your POS so it’s not a POS
Point-of-sale (POS) interfaces are increasingly consumer facing. No longer limited to employee use, the customer often places their own order. Or, if the order is entered by the employee, the...
It’s coming to your website! UX will factor into Google search rankings
If you were waiting for a time to revamp your website, the time has arrived. Google recently announced that it will factor website user experience (UX) into search results. Sites with great UX that deliver on users’ needs and expectations while delighting and engaging visitors will be prioritized...
Rethinking experiences: UX and human factors research can help companies develop safe, contactless designs
Up until this point, customers have been rewarded with a tactile-focused, sensory-filled experience with…almost everything. From the touchscreens on their phones to test driving a new car, humans have developed a tactile relationship with technology and design. The problem with creating a...
When building next gen fintech, start with research in Africa
The bold future of UX: How new tech will shape the industry Part 5 ∙ When building next gen fintech, start with research in Africa The finance industry is changing in massive ways as digital technologies advance. For the next installment of our Bold Future of UX blog series, we look at how the...
Am I satisfied or stuck? The impact of ecosystems on household users
The idea of connected devices and a connected home fascinates me – I’m all for anything that makes my life more convenient! I have Alexa in pretty much every room of my house; she’s even in my car. However, as I expand my connected home network, I have struggled with setting up additional devices...
Designing your POS so it’s not a POS
Point-of-sale (POS) interfaces are increasingly consumer facing. No longer limited to employee use, the customer often places their own order. Or, if the order is entered by the employee, the customer frequently sees a more detailed order summary than has traditionally been presented. On a recent...