Moderation and facilitation exist on a continuum. Discover how building skills in both areas allows you to adapt to various research methods and project needs.
Mastering the balance between moderation and facilitation in UX research
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Korey Johnson
Managing Partner
Korey has over 15 years of experience in UX and HF research. With a background in both automotive UX (improving the design of vehicle cockpits and in-vehicle systems) and, over the past 10+ years, a strong focus on medical device human factors, he offers clients cross-industry expertise with a critical understanding of working with regulated spaces. Korey has a passion for making medical devices safer and more effective through the application of HFE/UE, and also for establishing and maintaining an organizational culture that supports the development of expert HF practitioners – both of which are central to the mission of Bold Insight.
During graduate school he applied the principles of human factors engineering to the problem of user authentication, creating a novel graphical authentication mechanism for which he holds a patent. Korey is a contributing author to industry standards, regularly speaks at national and international conferences, and has an MS in Human Factors Psychology from the University of Idaho.
Bold facts
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Korey
Something unique about you summed up in one sentence
When I drive, it is always in complete silence without the radio on so I can hear myself think.
Your favorite part of working at Bold Insight
The long-lasting relationships – of course with our team, but also with our clients. Also, having the freedom to find creative solutions to challenges related to research, the organization, and our team.
In your spare time (or if you had spare time), you would absolutely do this:
I would absolutely take up home brewing again if I had time. I would also golf more.
How long have you been in the UX field?
15+ years
You cannot start the day without doing this…
Instead, I’ll answer the opposite – I can NOT start the day with the snooze button. In the shower or working out within 5 minutes of my alarm.
Your ultimate celebrity dinner party guest list would include:
I don’t care much for celebrities, I’d rather have dinner with 4 friends. But for the sake of argument, let’s say Fallon, Tosh, Colbert, and Trump. You can’t tell me that wouldn’t be entertaining.
Long-term personal or professional goal?
My long-term goal is to ensure that Bold Insight outlasts me (at least professionally) and stays true to our founding principles.
Any other facts to share?
I have a telepresence robot in our office that is equipped with a placard that says “I’ll be nicer if you’ll be smarter.” I am a misunderstood individual – I’m really a nice guy.
Read Korey's bold insights
- Navigating the latest guidance in China for medical device human factors research
- Bold Insight’s Korey Johnson talks about HFE best practices in Let’s Talk Risk podcast
- Yale University to feature Bold Insight’s Korey Johnson as human factors expert
- Patient Safety & Quality Healthcare Podcast hosts Bold Insight to discuss medical device safety and effectiveness
- Bold Insight featured in Healthcare Business Today highlighting the impact of user research to yield better healthcare product experiences
- Bold Insight’s Korey Johnson shares ways to boost patient confidence through device design with HIT Consultant
- Bold Insight’s Korey Johnson shares tips on designing user-friendly medical devices with Today’s Medical Developments Magazine
- Bold Insight’s Korey Johnson featured in MedTech Intelligence
- Bold Insight’s Korey Johnson interviewed by Healthcare Digital on medical device research and building patient confidence
- How collaboration builds value in medical device human factors research
- Bold Insight to present about medical device instructions, packaging at London conference
- Bold Insight to present on IFU design, digital telemetry, and other human factors topics at HFES Healthcare Symposium
- Why logistics are important: 4 considerations for planning global research
- Two tips for successfully preparing research materials for global studies
- How to prepare products for global research
- Bold Insight to showcase digital IFU design, remote testing, global research expertise at virtual human factors health care conference
- Webisode: Possible impact if in-person human factors research is not considered essential
- Human factors research in the times of COVID
- Bold Insight to showcase digital IFU design, global research expertise at human factors health care conference
- Bold Insight’s Korey Johnson featured in AAMI’s latest BI&T journal focusing on early use-related research for medical devices
- 7 insights from the 2019 HFES Health Care Symposium
- Bold Insight’s Korey Johnson co-presents human factors training to members of FDA’s DMEPA
- Recruiting methods and study logistics for human factors and user research
- FDA’s digital health precertification program emphasizes importance of post-market surveillance
- 5 takeaways for human factors practitioners from the HFES Health Care Symposium FDA workshops
- Bold Insight’s Korey Johnson chairs usability session at HFES Health Care Symposium
- In-vehicle UX research: Here's one recommendation that hasn't changed in 10 years
- The time for a better UX in digital therapeutics is now
Read our team’s latest bold insights
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Navigating the latest guidance in China for medical device human factors research
This blog draws on insights from conversations with experts from XplusX in China, Bold Insight in the US, and uintent in Germany, highlighting the unique challenges and best practices for conducting human factors research in China.