The sharing economy, primarily based in digital platforms, is poised for companies to stand out by delivering exceptional user experiences.
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Coleen Long
Director
With a background in clinical, academic, and consumer research, Coleen brings to every project unique, creative insights and an eye for detail. Our clients benefit from her passion for understanding the needs of special populations to develop tools that improve overall quality of life. Coleen has leveraged multiple methods and approaches to lead research across a wide range of industries, including medical technology, commercial products, entertainment, and mental health. Coleen has a BS in Clinical Psychology from the University of Illinois at Urbana-Champaign.
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Bold facts
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Something unique about you summed up in one sentence
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Your favorite part of working at Bold Insight
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In your spare time (or if you had spare time), you would absolutely do this:
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How long have you been in the UX field?
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You cannot start the day without doing this...
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Your favorite city in the world is...and why?
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Your ultimate celebrity dinner party guest list would include:
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Read our team’s latest bold insights
UX research reveals common concerns from HCPs about telehealth technology
Our research has shown a trend in healthcare provider feedback regarding mHealth alerts and features. While generally positive about the concept, liability is top of mind with this user group and common questions were raised during testing.
So, your recruit fell apart… now what?
With the thousands of projects managed over the years, we feel like we’ve “seen it all.” While rare, in spite of the amount of preparation and planning, sometimes things don’t go as expected.
7 insights from the 2019 HFES Health Care Symposium
HFES healthcare symposium provides insight on FDA and regulatory perspectives, use of technology in research, interesting research methods employed, and cross-industry collaboration.