Regardless of whether the interface is intended to be used by a customer (novice) or an employee (expert), the key is to ensure that the POS interface is designed for the intended audience. To do this, organizations should engage users throughout the design process.
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Elizabeth Enright
Senior UX Researcher
Elizabeth has a background in academic research and training in developmental psychology, social psychology, and cognitive psychology. She has over 10 years of research experience and loves to analyze data. Elizabeth is passionate about accessibility and inclusive design. She has a bachelor’s degree in psychology and mathematics from Ripon College and a PhD in Psychology from the University of Washington.
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