Our research has shown a trend in healthcare provider feedback regarding mHealth alerts and features. While generally positive about the concept, liability is top of mind with this user group and common questions were raised during testing.
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Janelle Sherman
Senior UX Researcher
Janelle has over 10 years of experience in research and pulls from her background in belonging and inclusion to improve accessibility for users. Janelle utilizes both quantitative and qualitative research methods to help inform her research conclusions. She is passionate about diversity, equity, and inclusion, and employee experience research. She has a doctorate degree in Psychology from Indiana University, and a Bachelors of Arts in Psychology and English from the University of New England.
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