Manufacturers building an ecosystem of devices and services should design for both a separate, personalized experience and household or shared experience.
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Larry Becker
Director
Larry has more than 20 years’ experience creating, analyzing, and optimizing online user experiences. During his career Larry has led e-commerce for a leading national retailer, introduced website optimization services at an Inc 500 advertising agency, and led digital marketing for a top-ranked global business school. Larry’s passion is helping organizations find the sweet spot where user needs and business needs intersect. He enjoys learning new frameworks, breaking new ground, and working collaboratively to organize chaos without stifling creativity. Larry holds a BA from the University of Virginia.
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- Is your research ready for the unpredictable world of LLMs?
- Bold Insight and Panasonic Well featured on User Interviews podcast
- Bold Insight to present with Panasonic Well on LLM interactions at EPIC2025 in Helsinki
- Prototyping the experience: Use a lo-fi mindset to innovate leading-edge tech
- Why UX people make great strategy consultants
Read our team’s latest bold insights
UX and Brand: Delivering on the promise of experience strategy
Bold Insight and The Office of Experience partner to deliver outstanding user experiences.
When designing an experience, are you really thinking about the customer first?
While every organization has constraints to consider when designing experiences for customers or users, designing the ideal customer experience is completely possible within those constraints. Begin by identifying the experience you want your customer to have and work “backward” from there.
UX project logistics: choosing the right vendors for project success
Selecting the correct vendors to support your UX project is critical to success. From facilities to recruiting, knowing the right questions to ask, budget constraints, and client needs and expectations will make the selection process smooth and painless.