Regardless of whether the interface is intended to be used by a customer (novice) or an employee (expert), the key is to ensure that the POS interface is designed for the intended audience. To do this, organizations should engage users throughout the design process.
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Stephanie Wiltman
Senior UX Researcher
Stephanie has a unique interdisciplinary research background in biomechanics, behavioral psychology, and medical grade plastics. She also has variety of experience in imaging and spectroscopy devices. To each project Stephanie brings the integration of engineering and behavioral psychology to explore creative product insights and improve quality of life. She has published peer reviewed research and presented at national and international conferences. Stephanie has a PhD in Bioengineering from the University of Pittsburgh and a BS in Materials Science and Engineering and a BS in Psychology from Virginia Tech.
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- Bold Insight and Eli Lilly and Company co-publish journal article on novel assessment tool to enhance medical device usability
- Integrating AI with care: FDA reveals focus areas for forthcoming guidance on AI products
- Bold Insight to launch AI research project at the 2024 HFES Health Care Symposium
- Bold Insight to present on IFU design, digital telemetry, and other human factors topics at HFES Healthcare Symposium
- Bold Insight to present on global medical device testing, in-person research logistics during COVID at HFES Health Care Symposium
Read our team’s latest bold insights
FDA’s digital health precertification program emphasizes importance of post-market surveillance
Finding efficient ways to leverage post-market surveillance data to inform product development at an institutional level will be key for SaMD manufacturers seeking FDA precertification.
5 takeaways for human factors practitioners from the HFES Health Care Symposium FDA workshops
Healthcare symposium provides clarity for interpretation of FDA guidance documents related to human factors engineering.
In-vehicle UX research: Here’s one recommendation that hasn’t changed in 10 years
I found myself discussing what can be done to increase the extent to which voice recognition systems are seen as a benefit rather than an annoyance with the research sponsors, and I said the same things as I said 10 years ago… improve the system to support and recognize more natural speech patterns.