A major utilities and telco provider sought to improve their customer experience and operational efficiency.
Provide assessment and solutions for call center application design
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Exploratory
Explore improvements and opportunities for next-gen injection device development
A pharmaceutical manufacturer was exploring next generation improvements for currently available medication to treat osteoarthritis in the knee.
Determine MVP mobile app requirements for customer’s relocation journey
A global relocation company was designing a new mobile app and wanted to better understand user needs prior to release.
Assess usability of connected medical system app with pediatric population
A pharmaceutical manufacturer wanted to use an existing connected system mobile app with a pediatric population.
Identify auto consumer insights on desired in-vehicle experience
An auto manufacturer wanted to gather foundational insights from the US market about factors that car owners like/dislike about their current cars, reactions to a recently released model, and ease...
Gauge acceptability of new drug formulation and device
A pharmaceutical manufacturer was simultaneously developing a liquid formulation for a drug (currently only available as a pill), as well as a new delivery device to administer this liquid...
Identify customer journey for connected wearable medication delivery system
A pharmaceutical manufacturer sought to explore the ideal customer journey for a new connected wearable medication delivery system.
Provide competitive usability evaluation of connected cooling systems
A manufacturer of air conditioning (AC) units sought to compare its connected in-window AC unit with comparable competitive products on the market.
Understand diabetes patient use and management with connected devices
A pharmaceutical company sought to understand how people with diabetes use technology to manage their disease.
Identify infusion pump training requirements for new user population
A pharmaceutical company planned to make an existing infusion pump available to a new patient population.
Evaluate desirability of digital therapy concept
A pharmaceutical company wanted to understand if potential functionalities of a digital therapy met user needs.
Improve usability of mobile app for MS patients
A developer of digital health self-assessment tools sought usability testing for an innovative smartphone app designed to help healthcare professionals and patients better understand MS.
Co-create high-growth concepts and AR business modelling
A global telecommunications company sought to explore areas of opportunity for growth in the augmented reality space.
Assess market interest for smart speaker payment technology
A provider of digital payment services sought testing of various prototypes designed to allow customers to shop and pay using smart speaker technology.
Investigate accessibility opportunities in voice technology for visually impaired users
A major telecommunications company sought to understand mobile phone accessibility and usability issues unique to visually impaired users.
Investigate accessibility opportunities in voice technology for visually impaired users
A major telecommunications company sought to understand mobile phone accessibility and usability issues unique to visually impaired users.
Assess market interest for smart speaker payment technology
A provider of digital payment services sought testing of various prototypes designed to allow customers to shop and pay using smart speaker technology.
Co-create high-growth concepts and AR business modelling
A global telecommunications company sought to explore areas of opportunity for growth in the augmented reality space.
Improve usability of mobile app for MS patients
A developer of digital health self-assessment tools sought usability testing for an innovative smartphone app designed to help healthcare professionals and patients better understand MS.
Evaluate desirability of digital therapy concept
A pharmaceutical company wanted to understand if potential functionalities of a digital therapy met user needs.
Identify infusion pump training requirements for new user population
A pharmaceutical company planned to make an existing infusion pump available to a new patient population.
Understand diabetes patient use and management with connected devices
A pharmaceutical company sought to understand how people with diabetes use technology to manage their disease.
Provide competitive usability evaluation of connected cooling systems
A manufacturer of air conditioning (AC) units sought to compare its connected in-window AC unit with comparable competitive products on the market.
Identify customer journey for connected wearable medication delivery system
A pharmaceutical manufacturer sought to explore the ideal customer journey for a new connected wearable medication delivery system.
Gauge acceptability of new drug formulation and device
A pharmaceutical manufacturer was simultaneously developing a liquid formulation for a drug (currently only available as a pill), as well as a new delivery device to administer this liquid...
Identify auto consumer insights on desired in-vehicle experience
An auto manufacturer wanted to gather foundational insights from the US market about factors that car owners like/dislike about their current cars, reactions to a recently released model, and ease...
Provide assessment and solutions for call center application design
A major utilities and telco provider sought to improve their customer experience and operational efficiency.
Explore improvements and opportunities for next-gen injection device development
A pharmaceutical manufacturer was exploring next generation improvements for currently available medication to treat osteoarthritis in the knee.
Determine MVP mobile app requirements for customer’s relocation journey
A global relocation company was designing a new mobile app and wanted to better understand user needs prior to release.
Assess usability of connected medical system app with pediatric population
A pharmaceutical manufacturer wanted to use an existing connected system mobile app with a pediatric population.
Provide assessment and solutions for call center application design
A major utilities and telco provider sought to improve their customer experience and operational efficiency.
Explore improvements and opportunities for next-gen injection device development
A pharmaceutical manufacturer was exploring next generation improvements for currently available medication to treat osteoarthritis in the knee.
Determine MVP mobile app requirements for customer’s relocation journey
A global relocation company was designing a new mobile app and wanted to better understand user needs prior to release.
Assess usability of connected medical system app with pediatric population
A pharmaceutical manufacturer wanted to use an existing connected system mobile app with a pediatric population.
Identify auto consumer insights on desired in-vehicle experience
An auto manufacturer wanted to gather foundational insights from the US market about factors that car owners like/dislike about their current cars, reactions to a recently released model, and ease of use of in-car features in both the current and test vehicles.
Gauge acceptability of new drug formulation and device
A pharmaceutical manufacturer was simultaneously developing a liquid formulation for a drug (currently only available as a pill), as well as a new delivery device to administer this liquid formulation.
Identify customer journey for connected wearable medication delivery system
A pharmaceutical manufacturer sought to explore the ideal customer journey for a new connected wearable medication delivery system.
Provide competitive usability evaluation of connected cooling systems
A manufacturer of air conditioning (AC) units sought to compare its connected in-window AC unit with comparable competitive products on the market.
Understand diabetes patient use and management with connected devices
A pharmaceutical company sought to understand how people with diabetes use technology to manage their disease.
Identify infusion pump training requirements for new user population
A pharmaceutical company planned to make an existing infusion pump available to a new patient population.
Evaluate desirability of digital therapy concept
A pharmaceutical company wanted to understand if potential functionalities of a digital therapy met user needs.
Improve usability of mobile app for MS patients
A developer of digital health self-assessment tools sought usability testing for an innovative smartphone app designed to help healthcare professionals and patients better understand MS.
Co-create high-growth concepts and AR business modelling
A global telecommunications company sought to explore areas of opportunity for growth in the augmented reality space.
Assess market interest for smart speaker payment technology
A provider of digital payment services sought testing of various prototypes designed to allow customers to shop and pay using smart speaker technology.
Investigate accessibility opportunities in voice technology for visually impaired users
A major telecommunications company sought to understand mobile phone accessibility and usability issues unique to visually impaired users.
Investigate accessibility opportunities in voice technology for visually impaired users
A major telecommunications company sought to understand mobile phone accessibility and usability issues unique to visually impaired users.
Assess market interest for smart speaker payment technology
A provider of digital payment services sought testing of various prototypes designed to allow customers to shop and pay using smart speaker technology.
Co-create high-growth concepts and AR business modelling
A global telecommunications company sought to explore areas of opportunity for growth in the augmented reality space.
Improve usability of mobile app for MS patients
A developer of digital health self-assessment tools sought usability testing for an innovative smartphone app designed to help healthcare professionals and patients better understand MS.
Evaluate desirability of digital therapy concept
A pharmaceutical company wanted to understand if potential functionalities of a digital therapy met user needs.
Identify infusion pump training requirements for new user population
A pharmaceutical company planned to make an existing infusion pump available to a new patient population.
Understand diabetes patient use and management with connected devices
A pharmaceutical company sought to understand how people with diabetes use technology to manage their disease.
Provide competitive usability evaluation of connected cooling systems
A manufacturer of air conditioning (AC) units sought to compare its connected in-window AC unit with comparable competitive products on the market.
Identify customer journey for connected wearable medication delivery system
A pharmaceutical manufacturer sought to explore the ideal customer journey for a new connected wearable medication delivery system.
Gauge acceptability of new drug formulation and device
A pharmaceutical manufacturer was simultaneously developing a liquid formulation for a drug (currently only available as a pill), as well as a new delivery device to administer this liquid formulation.
Identify auto consumer insights on desired in-vehicle experience
An auto manufacturer wanted to gather foundational insights from the US market about factors that car owners like/dislike about their current cars, reactions to a recently released model, and ease of use of in-car features in both the current and test vehicles.
Provide assessment and solutions for call center application design
A major utilities and telco provider sought to improve their customer experience and operational efficiency.
Explore improvements and opportunities for next-gen injection device development
A pharmaceutical manufacturer was exploring next generation improvements for currently available medication to treat osteoarthritis in the knee.
Determine MVP mobile app requirements for customer’s relocation journey
A global relocation company was designing a new mobile app and wanted to better understand user needs prior to release.
Assess usability of connected medical system app with pediatric population
A pharmaceutical manufacturer wanted to use an existing connected system mobile app with a pediatric population.