Moderation and facilitation exist on a continuum. Discover how building skills in both areas allows you to adapt to various research methods and project needs.
Mastering the balance between moderation and facilitation in UX research
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Jennifer Gallant
UX Researcher
Prior to becoming a UX researcher, Jennifer had 10+ years of experience as a physical therapist in multiple specialties ranging from pediatrics to geriatrics. Her unique background makes her invaluable to health-related projects. Jennifer has been solving her patients’ pain points for quite some time and she brings the same commitment to solving research challenges. Jennifer holds a BS in Exercise Science from Adelphi University and a Doctorate of Physical Therapy (DPT) from SUNY Stony Brook.
Bold facts
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Jennifer
Something unique about you summed up in one sentence:
I was a rockette (kick line) in high school and whenever I tell someone that, they always think I was a rockette at Radio City Music Hall.
Your favorite part of working at Bold Insight:
Learning something new from everyone on the team!
In your spare time (or if you had spare time), you would absolutely do this:
I love to play disc golf and dance — especially to bachata, salsa, and merengue.
Your favorite city in the world is...and why?
New York- it’s a wonderfully unforgettable assault on the senses.
Favorite quote:
You miss 100% of the shots you don’t take.
Your ultimate celebrity dinner party guest list would include:
Lin-Manuel Miranda, Barack Obama, Serena Williams, Ryan Reynolds
Best piece of advice you’ve been given:
If you think about all the ways you can’t, you won’t.
Favorite way to give back to the community:
Volunteering for Habitat for Humanity. Helping to contribute to a project that houses a family is so rewarding.
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