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Having grown up in China and the UK, Nicole’s diverse background offers unique perspectives to clients, especially when conducting global research. Her academic background in psychology and curiosity for learning drives her eagerness to conduct UX research. Nicole has a BA in Psychology from the University of Cambridge, and an MS in Applied Psychology from the University of Southern California.
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Regardless of whether the interface is intended to be used by a customer (novice) or an employee (expert), the key is to ensure that the POS interface is designed for the intended audience. To do this, organizations should engage users throughout the design process.
Finding efficient ways to leverage post-market surveillance data to inform product development at an institutional level will be key for SaMD manufacturers seeking FDA precertification.
Healthcare symposium provides clarity for interpretation of FDA guidance documents related to human factors engineering.
I found myself discussing what can be done to increase the extent to which voice recognition systems are seen as a benefit rather than an annoyance with the research sponsors, and I said the same things as I said 10 years ago… improve the system to support and recognize more natural speech patterns.