US case studies

Assess customer outreach material usability

A national research organization that boasts one of the largest opinion panels in the country, wanted to both increase the response rate to their outreach material and attract a more representative sample for their annual recruitment cycle.

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Design human factors training course for FDA

The FDA reached out to the Human Factors and Ergonomics Society (HFES) to assemble a team of experts to provide a training course for the Division of Medication Error Prevention and Analysis (DMEPA) from the Center for Drug Evaluation and Research (CDER).

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