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Ashley has over five years of experience in the medical device industry. Her background in the social sciences supports project teams as they explore how a user’s prior knowledge, skills, and experiences influence their product interactions. She has engaged in multidisciplinary research with vulnerable populations, such as children and rare patient groups. Ashley has a MS in Experimental Psychology with a concentration in Engineering Psychology from the Rochester Institute of Technology.
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Our research has shown a trend in healthcare provider feedback regarding mHealth alerts and features. While generally positive about the concept, liability is top of mind with this user group and common questions were raised during testing.
With the thousands of projects managed over the years, we feel like we’ve “seen it all.” While rare, in spite of the amount of preparation and planning, sometimes things don’t go as expected.
HFES healthcare symposium provides insight on FDA and regulatory perspectives, use of technology in research, interesting research methods employed, and cross-industry collaboration.
As designers, we assume users will behave the way we expect them to behave. Unfortunately for us, humans are unpredictable … attempts to model behavior typically predict less than 10% of actions. Consider the Theory of Planned Behavior, which suggests behaviors depend...