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Giovanni’s background is rooted in human-computer interaction and digital anthropology. He is passionate about utilizing his interdisciplinary training in the social sciences to help clients design products to create positive change for diverse populations. His experience with both qualitative and quantitative methods helps clients to analyze, create, and advocate for intuitive user experiences. He has a MS in Human-Computer Interaction from DePaul University.
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CES 2026 made one thing clear: the traditional retail funnel is obsolete. As agentic AI reshapes how people discover, decide, and buy, UX research must adapt to a non-linear, trust-driven, agent-to-agent economy.
We break down why the future of AV ridesharing depends on human-centered infrastructure, not just AI.
AI systems can produce fluent language, but they do not understand or convey the cultural meaning behind it. UX research surfaces the gap between what a system produces and what users actually experience.
As AI products powered by large language models grow more complex, traditional UX methods fall short. Bold Insight and Panasonic Well share how simulation can uncover safer, faster insights for unpredictable systems and build the foundation for trust, innovation, and lasting impact.