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Kendall has a multidisciplinary background in psychology and human behavior. Her interest in UX research was sparked by her fascination with the inner workings of the human mind and learning why people do the things they do. That curiosity, coupled with a strong attention to detail, allow her to bring enthusiasm and unique insights to each project. Kendall has a BA in Psychology from the University of California Santa Barbara and an MA in Psychology from Pepperdine University.
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Our research has shown a trend in healthcare provider feedback regarding mHealth alerts and features. While generally positive about the concept, liability is top of mind with this user group and common questions were raised during testing.
With the thousands of projects managed over the years, we feel like we’ve “seen it all.” While rare, in spite of the amount of preparation and planning, sometimes things don’t go as expected.
HFES healthcare symposium provides insight on FDA and regulatory perspectives, use of technology in research, interesting research methods employed, and cross-industry collaboration.
Guided by 20 years of experience, we are dedicated to using what we’ve learned to benefit our clients, empower our employees, and give back to our community.