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Kim has 20+ years’ experience in mixed methods user research, experience design and strategy, and in-house research team management at Fortune 500 companies. She thrives on leveraging her knowledge of both UX design and research to help drive empathetic and forward-thinking solutioning, and is especially passionate about bridging business KPIs and user insights to propel measurable and meaningful impact. She has an MS with Distinction in Human-Computer Interaction from DePaul University.
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As the field of human factors continues to evolve, so must our approaches to testing and study design. While the FDA’s 2013 guidance laid the groundwork for study design and methodology, recent discussions and conference presentations have prompted a shift in how we approach OTC HF testing, leading to more comprehensive and realistic assessments of these products.
Look back at the rich history of human factors engineering, from its roots in anthropometry to the advanced field of ergonomics and beyond. These developments have shaped technologies and design, enhancing everyday life by making experiences safer and more intuitive.
Moderation and facilitation exist on a continuum. Discover how building skills in both areas allows you to adapt to various research methods and project needs.
Learn how incorporating human factors principles in developing the PCCP approach can improve the chances of successfully implementing a PCCP.