Successful participant onboarding is a crucial step in running a diary study. Read on for five steps for effective onboarding: establishing processes, internal testing, progress tracking, time allocation, and consideration of global factors.
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Lilly Hawkins
UX Researcher
Lilly has a background in psychology and consumer insight. With experience in both in-house and agency research, she is passionate about understanding user behaviour. She has worked across multiple industries managing qualitative and quantitative research projects relating to a variety of products. Lilly has a BSc in Psychology from the University of Plymouth.
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- Mastering the balance between moderation and facilitation in UX research
- The FDA's PCCP: A game changer for AI-enabled medical device software
- Essential leadership skills for navigating complex user research projects
- Navigating the latest guidance in China for medical device human factors research
- Beyond the product: UX for ecosystems
- Boost in-vehicle user satisfaction with UX research and a dual-track development approach
- Diversity in research and why it matters: Exploring Black maternal mortality rates
- How superior UX transforms automotive brand perception and loyalty
- How to build a mobile lab for in-car UX research
- Design for all: Elevate your product design to include all genders and sexualities
- Three steps to successful UX research on the road
- Integrating FDA's new cybersecurity guidance into medical device human factors engineering processes
- Three ways UX research supports accessible product design
- Unlocking the power of user-centric design for business success
- Human factors optimization: How to leverage HF researchers in your medtech team
- Enhancing medical device safety and effectiveness: Leveraging knowledge tasks in healthcare UX and human factors research
- 3 considerations for accessible in-car UX research sessions
- Integrating AI with care: FDA reveals focus areas for forthcoming guidance on AI products
- Harnessing UX research to empower children and enhance parental controls online
- Revolutionising women's health: The power of Femtech and inclusive design
- Follow this framework to ensure your SaMD conforms to HF standards post-release
- AI Governance: Safeguarding innovation in an evolving regulatory landscape
- Decoding the user experience of conversational AI
- GenAI at the inflection point: Navigating the third wave
- So you want to run a diary study: Five steps to successfully onboard participants
- The role of AI in transforming the car-buying experience
- The future of automotive infotainment: Connect the dots for an immersive experience
- The value of the daily fieldwork debrief: A critical piece of your UX research
- Context, accents, and privacy: Overcoming hurdles of AI translation tools in global UX research
- The role and challenges of speech technology in global UX research
- Generative AI in UX research: what are the risks and rewards?
- Lost in translation: Challenges second-language speakers face when using voice interfaces
- What medtech design teams need to know about AI regulations
- How to show up for your participants and colleagues this Pride Month and beyond
- Conducting research with kids? Considerations for running studies with adolescent participants
- Want to increase employee retention? Design your company around your employees
- Why employee experience should get the same attention as user experience
- Designing for accessibility? 6 considerations for a more inclusive user experience
- Not sure how to use AI tools in your UX research? Consider making it your sparring partner
- 3 crucial aspects of submitting a successful human factors engineering package to the FDA
- A voice for everyone: Embracing diversity in speech technology
- How collaboration builds value in medical device human factors research
- The UX of mental health: 5 considerations when designing a mental health app
- 4 make-or-break considerations for health IoT ecosystems
- 10 tips to better support a11y participants during user research
- 5 tips for remote UX research with the A11y community
- Six unique benefits of rolling research
- How can UX researchers support gender diversity and more inclusive design for all intended users?
- The secret communication weapon everybody forgets about in 2022
- Understanding user research regulations: how much do you know about participant privacy?
- Why and how your company should talk about pronouns
- Ten questions workforce leaders should be ready to tackle with the Omicron-fueled COVID case climb
- Why logistics are important: 4 considerations for planning global research
- Two tips for successfully preparing research materials for global studies
- How to prepare products for global research
- Four ways the pandemic has permanently changed UX research
- Support a company culture of self-advocacy with these four tips
- Improve medical device safety with these packaging design tips
- Moderating remote research sessions? 3 tips to help build rapport with participants
- 3 tips to successfully onboard in a remote environment
- Reflecting on an unprecedented year with mixed emotions
- Ageism and technology UX: Designing for seniors
- 5 tips to mitigate use-related risk for pre-filled syringes and other injection devices
- It’s coming to your website! UX will factor into Google search rankings
- Working from home: Tips for designing your workspace from an ergonomics expert
- New Blog Series: Bold Insight and Orthogonal share insights about getting medical devices to market faster
- Rethinking experiences: UX and human factors research can help companies develop safe, contactless designs
- Remote UX research can reveal 5 key insights for auto manufacturers
- Will participants show for fieldwork?
- Webisode: Possible impact if in-person human factors research is not considered essential
- Now is the ideal time to improve the UX of your mobile app
- Human factors research in the times of COVID
- COVID-19: Using human factors and UX to make a positive impact
- Is FMEA inadequate for human factors analyses?
- Pros and cons of remote moderated testing: Considerations for ongoing research during COVID-19
- What we do matters: A Bold mission
- Be the student: 4 tips to be a better UX research moderator
- Care to share? UX considerations of the sharing economy for ridesharing, hospitality, and healthcare
- UX research reveals common concerns from HCPs about telehealth technology
- So, your recruit fell apart… now what?
- 7 insights from the 2019 HFES Health Care Symposium
- Product design: Why it’s important to see behavior
- Is a product still usable if the user has to "get used to it?"
- Research shows big payoff when design includes voice of the user
- 6 UX trends for 2019
- A Bold year to remember!
- Four things to keep in mind when conducting on-the-road UX research
- When building next gen fintech, start with research in Africa
- When it comes to voice print UX, what is our role as researchers?
- Is customer channel-hopping hiding UX problems?
- UX principles for robot design: Have we begun to baseline?
- AI benefits from GPU, not CPU advancements
- The critical component missing from AI technology
- Three things to improve acceptance of AI
- Recruiting methods and study logistics for human factors and user research
- Singularity and the potential impact on UX design principles
- Am I satisfied or stuck? The impact of ecosystems on household users
- UX and Brand: Delivering on the promise of experience strategy
- When designing an experience, are you really thinking about the customer first?
- UX project logistics: choosing the right vendors for project success
- Reclassifying diabetes: 3 implications for product design
- Designing your POS so it's not a POS
- FDA’s digital health precertification program emphasizes importance of post-market surveillance
- Confirmation Fatigue: Enough with the reminders already!
- 5 takeaways for human factors practitioners from the HFES Health Care Symposium FDA workshops
- Webisode: Global user research -- where to start
- Webisode: Global user research -- things to think about
- Webisode: Why invest in global user research?
- In-vehicle UX research: Here's one recommendation that hasn't changed in 10 years
- The future of fan engagement: How do you measure goosebumps?
- Designing for Voice: The next phase of UX design
- Just in time for the Super Bowl - A football metaphor for UX research and design
- The time for a better UX in digital therapeutics is now
Read our team’s latest bold insights
The role of AI in transforming the car-buying experience
Insights from CES 2024 highlight AI-driven changes in the automotive sales experience: customer-centric strategies, opportunities for personalization, and evolving business models reshaping the industry.
The future of automotive infotainment: Connect the dots for an immersive experience
At the 2024 CES, it was clear the demand for an unparalleled in-car experience is igniting a revolution, reshaping the way humans perceive and interact with vehicles. We gathered 6 takeaways from the conference for delivering the next gen experience in auto infotainment.
The value of the daily fieldwork debrief: A critical piece of your UX research
A summary of the day’s research findings helps teams to stay aligned, drives report outcomes, and ensures stakeholder goals are top of mind.