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Patience draws from her background in human-centered design, research, and art to help clients design and deliver meaningful experiences for users. Having worked in the hospitality industry for more than ten years, she loves learning from and connecting with people. Patience is passionate about applying UX research methods to promote accessibility and inclusive design practices. She has a Master’s degree in Digital Communication and Media Arts with an emphasis in human-computer interaction from DePaul University.
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Designing accessible products through UX research can create better user experiences for all when researchers are knowledgeable about accessibility and accessible designs, recruit those with a wide range of accessibility needs throughout the UX process, and offer accessible participation options like in-home testing.
Prioritize understanding and meeting users’ needs to shape your company’s future and achieve unprecedented success. Investing in user experience (UX) leads to lower support costs, higher customer retention, and a proven return on investment.
As a medtech professional, you can enhance your team’s capabilities by engaging human factors researchers to create front-end documentation, alleviate research workloads, and provide regulatory guidance.
Discover why implementing knowledge tasks is essential for evaluating user comprehension of critical safety information in medical device validation. Learn how to effectively assess these tasks to enhance product safety and effectiveness in your healthcare UX research.