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Ashley has over five years of experience in the medical device industry. Her background in the social sciences supports project teams as they explore how a user’s prior knowledge, skills, and experiences influence their product interactions. She has engaged in multidisciplinary research with vulnerable populations, such as children and rare patient groups. Ashley has a MS in Experimental Psychology with a concentration in Engineering Psychology from the Rochester Institute of Technology.
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Designing accessible products through UX research can create better user experiences for all when researchers are knowledgeable about accessibility and accessible designs, recruit those with a wide range of accessibility needs throughout the UX process, and offer accessible participation options like in-home testing.
Prioritize understanding and meeting users’ needs to shape your company’s future and achieve unprecedented success. Investing in user experience (UX) leads to lower support costs, higher customer retention, and a proven return on investment.
As a medtech professional, you can enhance your team’s capabilities by engaging human factors researchers to create front-end documentation, alleviate research workloads, and provide regulatory guidance.
Discover why implementing knowledge tasks is essential for evaluating user comprehension of critical safety information in medical device validation. Learn how to effectively assess these tasks to enhance product safety and effectiveness in your healthcare UX research.