Meet the team

Our team of UX and human factors experts brings the expertise and professionalism of a large agency, with the imagination and agility of a startup. How? Because we’ve been both. We have been working together for almost 20 years to help our clients create exceptional experiences for their customers. We have learned a lot along the way. We keep our overhead low so we can focus our efforts on making you successful.​

%

Researchers with advanced degrees

Anthropologists

Engineers

Have a psychology background

Korey Johnson
Managing Partner
Katie Leyden
Sr. Researcher
Coleen Long
Sr. Researcher
Mihir Bhatt
Director
Jeff Yang
Researcher
Joselyn Walsh
Researcher
Kendall Zarate
Researcher
Conor Mackin
Partner
Kathryn Gwizdala
Researcher
Kayla Sanoy
Sr. Researcher
Abraham Ortiz Tapia
Researcher
Giovanni Centeno
Researcher
Jennifer Gallant
Researcher
Elena Beckman
Sr. Researcher
Aston Karner
Researcher
Shelly Holbrook
Director
Ilaria Amato
Researcher
Elizabeth Reuter
Researcher
Kristen Kauphusman
Director
Allison Paul
Director
Jack Ruocco
Researcher
Jim Kershner
Director
Chris Goesel
Researcher
David Boze
Researcher
Jessica Keshen
Researcher
Heather Rakauskas
Partner
Kaitlin Carter
Sr. Researcher
Brad Hagoski
Researcher
Gavin Lew
Managing Partner
Andres Sulleiro
Director
Katrina Orlov
Sr. Researcher
Jackie Ulaszek
Managing Partner
Abby Muldoon
Sr. Researcher
Jonathan Woo
Designer
Ben Bontreger
Researcher
Anke Adenwala
Partner
Kaitlin Stinson
Director
Christina Ambrose
Sr. Researcher
Kirsten Bruckbauer
Director
Matthew McCormick
Researcher
Dominique Engome Tchupo
Researcher
Allison Gabouer
Researcher
Claire Tushak
Researcher
Clare Hansen
Researcher
Kyle Mullen
Researcher
Lynn Potts
Director
Riley Maguire
Researcher
Robert Posluszny
IT
Tanae Burton
Researcher
Janelle Sherman
Researcher
Lindsey DeWitt Prat
Researcher
Being Bold
Learn more!
Kristin Adamczyk
Partner
Bold for good
How we give back!
Andrea Rubash
Marketing
Mary Frances Tesher
HR
Pamela Stoffregen-Gay
Managing Partner
Rowan Quinain
Business Ops
Vivian Carrillo
Researcher
Piyatida Haerr
Partner
Denise Pfaucht
Quality
Kayla Wright
Senior Designer
Tyreana Austin
Client Svcs
Erin Allegretti
Business Ops
Emery
Therapy Dog
Michelle McKinney
Director
Patience Kurtz
Sr. Researcher
Tikia Pamias
Business Ops
Josepha Natzke
Marketing
Benefits
Learn more!
Jeff Byrd
IT
Courtney Roberts
Director
William Lehman
Researcher
Milena Petrovic
Sr. Researcher
Jules Edwards
Researcher
Eliza Cruz
Client Svcs
Maggie Considine
Researcher
Stephanie Wiltman
Sr. Researcher
Angie Stafford
Business Ops
Vickie Nguyen
Researcher
Ryan Carney
Partner
Scott Siebert
Director
Leiah Verdone
Sr. Researcher
Tate
Snack Captain
Jennifer Inglis
Human Resources
Mary McInnis
Sr. Researcher
Muhammad Alsaqri
Researcher
Nohra Murad
Researcher
Melissa Cassidy
Proj Mgmt
Michele McDonough
Accounting
Patrick McCormack
Sr. Researcher
Lucy Tootill
Researcher
Open positions
Join our team!
Catherine Hwang
Partner
Jennifer Bernardino
Business Ops
Yvette Granger
Managing Partner
Phobey Cass
Sr. Researcher
Sam Alper
Director
Larry Becker
Director
Andrew Zawisza
Director

Read our team’s latest bold insights