Denise Pfaucht

Quality Coordinator

Denise is transitioning to the world of UX and quality after spending most of her career in education. She is an adaptable expert when it comes to tailoring individual’s needs while addressing the broader goals of all the players involved. Moving into her role at Bold Insight, she brings with her excellence in behind the scenes pivoting that makes her an excellent partner for coworkers and clients while ensuring continuity across projects. Denise has a BA in Sociology from the University of Illinois and an MA in Teaching from National Louis University.

Bold facts

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Something unique about you summed up in one sentence:

I am a whiz at organizing and decluttering everyone else's spaces.

In your spare time (or if you had spare time), you would absolutely do this:

Hiking while listening to an audiobook, usually a good thriller or mystery.

Share an interesting fact, a favorite food, your hobbies, a special skill, or anything else:

My favorite food is currently anything someone else will cook for me.

Your ultimate celebrity dinner party guest list would include:

Keanu Reeves, Jennifer Garner, Ryan Reynolds, Sandra Bullock

What would be your most valuable zombie apocalypse skill?

My ability to make a fairly decent meal out of almost nothing. Also, the ability to use duct tape to fix just about anything.

Favorite quote:

Whenever you find yourself doubting how far you can go, just remember how far you've come. Remember everything you've faced, all the battles you've won, and all the fears you've overcome.

What fictional family would you like to join?

The Gilmores

What is your favorite way to give back to the community?

Attending sessions at Feed My Starving Children and volunteering through organizations like Ronald McDonald House.
Read Denise's bold insights
March 16, 2023

Instead of a top-down, one-size-fits-all approach to research, collaboration between manufacturers and human factors research teams can create trusted partnerships and a focus on designing valuable products.

February 27, 2023

To boost adoption of IoT devices, medical device manufacturers should consider four key questions to gain insights into user contexts and perceptions.

February 22, 2023

When used with proper consideration, VR can be a fantastic tool in the researcher’s toolkit.

February 14, 2023

Ethnographic research helps identify nuances to create a more robust understanding of users, identifying unexpected insights that may not show themselves until much later in the product development process.

January 25, 2023

With a few considerations and thoughtful planning, research that includes the a11y community can effectively collect data while ensuring a respectful participant experience to help design products that meet the needs of all users.

November 14, 2022

By being thoughtful of the research process and unique needs of participants, researchers can champion inclusion of those with accessibility needs in research, resulting in better designed products.


Read our team’s latest bold insights

4 make-or-break considerations for health IoT ecosystems

All too often, medical device manufacturers roll out Internet of Things (IoT) devices that struggle to satisfy users and be adopted at scale. That’s in part because health IoT doesn’t exist in a void. Each device fits into a broader ecosystem that includes other...

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