Bold Insight team

Meet the team

Our team of UX and human factors experts brings the expertise and professionalism of a large agency, with the imagination and agility of a startup. How? Because we’ve been both. We have been working together for almost 20 years to help our clients create exceptional experiences for their customers. We have learned a lot along the way. We keep our overhead low so we can focus our efforts on making you successful.​

Talk to us

%

Researchers with advanced degrees

Anthropologists

Engineers

Have a psychology background

Korey Johnson
•
Managing Partner, US
Coleen Long
•
Director, US
Jeff Yang
•
UX Researcher, US
Mihir Bhatt
•
Director, US
Kendall Zarate
•
UX Researcher, US
Conor Mackin
•
Partner, US
Kayla Sanoy
•
Sr. UX Researcher, US
Abraham Ortiz Tapia
•
UX Researcher, US
Giovanni Centeno
•
UX Researcher, US
Elena Beckman
•
Director, US
Ilaria Amato
•
UX Researcher, US
Shelly Holbrook
•
Director, US
Andrew Foster
•
UX Researcher, US
Elizabeth Reuter
•
Sr. UX Researcher, US
Kristen Kauphusman
•
Director, US
Allison Paul
•
Director, US
Andy Hill
•
UX Researcher, US
Jim Kershner
•
Director, US
David Boze
•
UX Researcher, US
Chris Goesel
•
UX Researcher, US
Heather Rakauskas
•
Partner, US
Kaitlin Carter
•
Director, US
Gavin Lew
•
Managing Partner, US
Andres Sulleiro
•
Director, US
Katrina Orlov
•
Sr. UX Researcher, US
Jackie Ulaszek
•
Managing Partner, US
Anke Adenwala
•
Partner, US
Hailey Fehrenbach
•
Sr. UX Researcher, US
Kaitlin Stinson
•
Director, US
Christina Ambrose
•
Director, US
Kirsten Bruckbauer
•
Director, US
Elliot Segal
•
Director, US
Jordan Hilgers
•
Sr. HF Researcher, US
Samm Floyd
•
UX Researcher, US
Katie Leyden
•
Director, US
Ashley Buck
•
Sr. UX Researcher
Kyle Mullen
•
UX Researcher, US
Robert Posluszny
•
IT, US
Riley Maguire
•
UX Researcher, US
Kevin Ten Brink
•
Director, US
Paige Nooner
•
Project Mgmt
Lindsey DeWitt Prat
•
Director, US
Tessie Hoge
•
UX Researcher, US
Kath Straub
•
Director, US
Molly Pazol
•
UX Researcher, US
Elizabeth Enright
•
Sr. UX Researcher, US
Allison Gabouer
•
UX Researcher, US
Claire Tushak
•
UX Researcher, US
Clare Hansen
•
UX Researcher, US
Kristin Adamczyk
•
Partner, US
Pamela Stoffregen-Gay
•
Managing Partner, US
Piyatida Haerr
•
Partner, US
Kayla Wright
•
Senior Designer, US
Tyreana Austin
•
Client Svcs. US
Natalie Bush
•
Marketing, US
Erin Allegretti
•
Director, US
Emery
•
Therapy Dog
Patience Kurtz
•
Sr. UX Researcher, US
Megha Goel
•
UX Researcher, US
Rachel Luginsky
•
Client Svcs, US
Jeff Byrd
•
IT, US
Courtney Roberts
•
Partner, US
William Lehman
•
UX Researcher, US
Maggie Considine
•
UX Researcher, US
Stephanie Wiltman
•
Sr. UX Researcher, US
Angie Stafford
•
Business Ops, US
Our process
•
Working with us
Nicole Guo
•
UX Researcher, US
Casey Kauphusman
•
Quality, US
Ryan Carney
•
Partner, US
Scott Siebert
•
Partner, US
Tate
•
Snack Captain
Jennifer Inglis
•
Human Resources
Mary McInnis
•
Sr. UX Researcher, US
Brenna Budd
•
Sr. UX Researcher, US
Melissa Cassidy
•
Proj Mgmt, US
Patrick McCormack
•
Director, US
Lucy Tootill
•
Sr. UX Researcher, US
Catherine Hwang
•
Partner, US
Jennifer Bernardino
•
Business Ops, US
Yvette Granger
•
Managing Partner, US
Larry Becker
•
Director, US
Andrew Zawisza
•
Director, US
Bob Schumacher
•
Managing Partner Emeritus
Martin Porcheron
•
Sr. UX Researcher, UK
Shada Azodi
•
Research Director, UK
Leigh Clark
•
Sr. UX Researcher, UK
Leila Al-Azzawi
•
UX Researcher, UK
Ethan Dias
•
UX Researcher, UK
Lilly Hawkins
•
UX Researcher, UK

Read our latest news & insights

Human factors testing for OTC drugs and non-prescription medical devices

Jan 16, 2025

As the field of human factors continues to evolve, so must our approaches to testing and study design. While the FDA’s 2013 guidance laid the groundwork for study design and methodology, recent discussions and conference presentations have prompted a shift in how we approach OTC HF testing, leading to more comprehensive and realistic assessments of these products.

read more