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Jordan holds over 8 years of experience within the field of human factors in healthcare. She has worked within consulting, academia, hospital settings, and the medical device industry. Jordan’s career has focused on improving patient care and user experience in surgery; she has spent 100+ hours in operating rooms collecting data to drive process and product improvements. Jordan’s work has been featured by various media outlets and spans topics such from patient safety investigations to cognitive biases to ergonomics. Jordan holds a BS, MS, and PhD in human factors from Embry-Riddle Aeronautical University.
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As the field of human factors continues to evolve, so must our approaches to testing and study design. While the FDA’s 2013 guidance laid the groundwork for study design and methodology, recent discussions and conference presentations have prompted a shift in how we approach OTC HF testing, leading to more comprehensive and realistic assessments of these products.
Look back at the rich history of human factors engineering, from its roots in anthropometry to the advanced field of ergonomics and beyond. These developments have shaped technologies and design, enhancing everyday life by making experiences safer and more intuitive.
Moderation and facilitation exist on a continuum. Discover how building skills in both areas allows you to adapt to various research methods and project needs.
Learn how incorporating human factors principles in developing the PCCP approach can improve the chances of successfully implementing a PCCP.