Meet the team

UX and human factors experts

Our team of UX and human factors experts brings the expertise and professionalism of a large agency, with the imagination and agility of a startup. How? Because we’ve been both. We have been working together for almost 20 years to help our clients create exceptional experiences for their customers. We have learned a lot along the way. We keep our overhead low so we can focus our efforts on making you successful.​

If you’re feeling BOLD, check out our careers page!

Robert Schumacher • Managing Partner, UK

Shelly Holbrook, PhD • Director

Chris Goesel • Researcher, Clinical Liaison

Emery • Therapy Dog

Jackie Ulaszek • Managing Partner

Robert Schumacher • Managing Partner, UK 

Shelly Holbrook, PhD • Director

Chris Goesel • Researcher, Clinical Liaison

Emery • Therapy Dog

Jackie Ulaszek • Managing Partner

Ryan Carney • Partner

Kirsten Bruckbauer • Director

Korey Johnson • Managing Partner

Conor Mackin • Partner

Yvette Granger • Managing Partner

Ryan Carney • Partner

Kirsten Bruckbauer • Director

Korey Johnson • Managing Partner

Conor Mackin • Partner

Yvette Granger • Managing Partner

Piyatida Haerr • Partner

Allison Paul • Director

Phobey Cass • Sr. Researcher

Leiah Verdone • Sr. Researcher

Andrea Rubash • Marketing

Piyatida Haerr • Partner

Allison Paul • Director

Phobey Cass • Sr. Researcher

Leiah Verdone • Sr. Researcher

Andrea Rubash • Marketing

Erin Allegretti • Business Ops

Anke Adenwala • Partner

Sam Alper • Director

Jack Ruocco • Researcher

Daniel Abia • Researcher

Erin Allegretti • Business Ops

Anke Adenwala • Partner

Sam Alper • Director

Jack Ruocco • Researcher

Daniel Abia • Researcher
Kayla Sanoy • Sr. Researcher
Mary McInnis • Researcher

Michelle McKinney • Director

Catherine Hwang • Partner

Katie Leyden • Sr. Researcher

Kayla Sanoy • Sr. Researcher

Mary McInnis • Researcher

Michelle McKinney • Director

Catherine Hwang • Partner

Katie Leyden • Sr. Researcher

Jessica Keshen • Researcher

Tate • Snack Captain

Ben Bontreger • Researcher

Kristin Adamczyk • Partner

Jessica Keshen • Researcher

Tate • Snack Captain

Ben Bontreger • Researcher

Kristin Adamczyk • Partner

Abby Muldoon • Researcher

Jim Kershner • Director

Tikia Pamias • Project Mgmt
Aston Karner • Researcher
Larry Becker • Director

Abby Muldoon • Researcher

Jim Kershner • Director

Tikia Pamias • Project Mgmt
Aston Karner • Researcher
Larry Becker • Director

Angie Stafford • Business Ops

Milena Petrović  • Sr. Researcher

Nohra Murad • Researcher

William Lehman • Researcher

Angie Stafford • Business Ops

Milena Petrović  • Sr. Researcher

Nohra Murad • Researcher

William Lehman • Researcher

Elizabeth Reuter • Researcher

Kaitlin Stinson • Director

Giovanni Centeno • Researcher

Jennifer Bernardino • Research Ops

Elizabeth Reuter • Researcher

Kaitlin Stinson • Director

Giovanni Centeno • Researcher

Jennifer Bernardino • Research Ops
Brad Hagoski • Researcher

Patience Kurtz • Sr. Researcher

Muhammad Alsaqri • Researcher

Christina Ambrose • Sr. Researcher

Brad Hagoski • Researcher

Patience Kurtz • Sr. Researcher

Muhammad Alsaqri • Researcher

Christina Ambrose • Sr. Researcher

Josepha Natzke • Marketing

Brad Mattan • Researcher

Elena Beckman • Researcher

Ilaria Amato • Researcher

Josepha Natzke • Marketing

Brad Mattan, PhD • Researcher

Elena Beckman • Researcher

Ilaria Amato • Researcher

Gavin Lew • Managing Partner

Courtney Roberts • Director

Andrew Zawisza • Director

Stephanie Wiltman, PhD • Sr. Researcher

Gavin Lew • Managing Partner

Courtney Roberts • Director

Andrew Zawisza • Director

Stephanie Wiltman, PhD • Sr. Researcher

Kaitlin Carter • Sr. Researcher

Mary Frances Tesher • HR

Coleen Long • Sr. Researcher

Kristen Kauphusman • Director

Kaitlin Carter • Sr. Researcher

Mary Frances Tesher • HR

Coleen Long • Sr. Researcher

Kristen Kauphusman • Director

Jeff Byrd • IT Manager

Katrina Orlov • Researcher

Scott Siebert • Director

Pamela Stoffregen-Gay • Managing Partner

Heather Rakauskas • Partner

Jeff Byrd • IT Manager

Katrina Orlov • Researcher

Scott Siebert • Director

Pamela Stoffregen-Gay • Managing Partner

Heather Rakauskas • Partner

Kathryn Gwizdala • Researcher
Jennifer Gallant • Researcher
Rowan Quinain • Business Ops
Vickie Nguyen • Researcher
Kathryn Gwizdala • Researcher
Jennifer Gallant • Researcher
Rowan Quinain • Business Ops
Vickie Nguyen • Researcher
Jeff Yang • Researcher
Joselyn Walsh • Researcher
Kendall Zarate • Researcher
Lucy Tootill • Researcher
Maggie Considine • Researcher
Jeff Yang • Researcher
Joselyn Walsh • Researcher
Kendall Zarate • Researcher
Lucy Tootill • Researcher
Maggie Considine • Researcher
Mihir Bhatt • Director
Nicole Guo • Researcher
Patrick McCormack • Sr. Researcher
Vivian Carrillo • Researcher
Mihir Bhatt • Director
Nicole Guo • Researcher
Patrick McCormack • Sr. Researcher
Vivian Carrillo • Researcher

Take a peek inside Bold Insight!

Interested in joining the team? Find out what it means to be Bold!