Meet the team
UX and human factors experts
Our team of UX and human factors experts brings the expertise and professionalism of a large agency, with the imagination and agility of a startup. How? Because we’ve been both. We have been working together for almost 20 years to help our clients create exceptional experiences for their customers. We have learned a lot along the way. We keep our overhead low so we can focus our efforts on making you successful.
If you’re feeling BOLD, check out our careers page!
Shelly Holbrook, PhD • Director
Chris Goesel • Researcher, Clinical Liaison
Emery • Therapy Dog
Jackie Ulaszek • Managing Partner
Robert Schumacher • Managing Partner, UK
Shelly Holbrook, PhD • Director
Chris Goesel • Researcher, Clinical Liaison
Emery • Therapy Dog
Jackie Ulaszek • Managing Partner
Ryan Carney • Partner
Kirsten Bruckbauer • Director
Korey Johnson • Managing Partner
Conor Mackin • Partner
Yvette Granger • Managing Partner
Ryan Carney • Partner
Kirsten Bruckbauer • Director
Korey Johnson • Managing Partner
Conor Mackin • Partner
Yvette Granger • Managing Partner
Piyatida Haerr • Partner
Allison Paul • Director
Phobey Cass • Sr. Researcher
Leiah Verdone • Sr. Researcher
Andrea Rubash • Marketing
Piyatida Haerr • Partner
Allison Paul • Director
Phobey Cass • Sr. Researcher
Leiah Verdone • Sr. Researcher
Andrea Rubash • Marketing
Erin Allegretti • Business Ops
Anke Adenwala • Partner
Sam Alper • Director
Jack Ruocco • Researcher
Erin Allegretti • Business Ops
Anke Adenwala • Partner
Sam Alper • Director
Jack Ruocco • Researcher
Michelle McKinney • Director
Catherine Hwang • Partner
Katie Leyden • Sr. Researcher
Kayla Sanoy • Sr. Researcher
Michelle McKinney • Director
Catherine Hwang • Partner
Katie Leyden • Sr. Researcher
Jessica Keshen • Researcher
Tate • Snack Captain
Ben Bontreger • Researcher
Kristin Adamczyk • Partner
Jessica Keshen • Researcher
Tate • Snack Captain
Ben Bontreger • Researcher
Kristin Adamczyk • Partner
Abby Muldoon • Researcher
Jim Kershner • Director
Abby Muldoon • Researcher
Jim Kershner • Director
Angie Stafford • Business Ops
Milena Petrović • Sr. Researcher
Nohra Murad • Researcher
William Lehman • Researcher
Angie Stafford • Business Ops
Milena Petrović • Sr. Researcher
Nohra Murad • Researcher
William Lehman • Researcher
Elizabeth Reuter • Researcher
Kaitlin Stinson • Director
Giovanni Centeno • Researcher
Elizabeth Reuter • Researcher
Kaitlin Stinson • Director
Giovanni Centeno • Researcher
Patience Kurtz • Sr. Researcher
Muhammad Alsaqri • Researcher
Christina Ambrose • Sr. Researcher
Patience Kurtz • Sr. Researcher
Muhammad Alsaqri • Researcher
Christina Ambrose • Sr. Researcher
Josepha Natzke • Marketing
Brad Mattan • Researcher
Elena Beckman • Researcher
Ilaria Amato • Researcher
Josepha Natzke • Marketing
Brad Mattan, PhD • Researcher
Elena Beckman • Researcher
Ilaria Amato • Researcher
Gavin Lew • Managing Partner
Courtney Roberts • Director
Andrew Zawisza • Director
Gavin Lew • Managing Partner
Courtney Roberts • Director
Andrew Zawisza • Director
Kaitlin Carter • Sr. Researcher
Mary Frances Tesher • HR
Coleen Long • Sr. Researcher
Kristen Kauphusman • Director
Kaitlin Carter • Sr. Researcher
Mary Frances Tesher • HR
Coleen Long • Sr. Researcher
Kristen Kauphusman • Director
Jeff Byrd • IT Manager
Scott Siebert • Director
Pamela Stoffregen-Gay • Managing Partner
Heather Rakauskas • Partner
Jeff Byrd • IT Manager
Scott Siebert • Director
Pamela Stoffregen-Gay • Managing Partner
Heather Rakauskas • Partner
Take a peek inside Bold Insight!
Interested in joining the team? Find out what it means to be Bold!